Headshop Drop
Dropship quality Headshop smoking products and accessories
Rating
3.9
feedback
10
chart
#11,580
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
0%
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Less than a month
20%
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Less than a year
70%
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More than a year
0%
Reviews Summary
The reviews for the Shopify App are a mix of positive and negative feedback. Positive aspects highlighted include fast shipping, reliable service, and good customer support. Users appreciate the quick order processing, attention to detail in shipping, and the variety of products available for dropshipping. On the other hand, negative feedback revolves around issues with pricing, lack of competitiveness, and problems with order synchronization. Some users experienced difficulties with orders not syncing, leading to store shutdowns and payment bans. Additionally, concerns were raised about high shipping costs and pricing discrepancies.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Sept. 27, 2024
Customer service is great. Shipping times are fast, integration is super easy. The other reviews that say that their stores were shut down or that they can’t process payments don’t understand that this has nothing to do with this app, and everything to do with the fact that they need a third party payment processor for these types of products. Highly recommend using headshop drop. They’ve been nothing but great and supportive.
April 18, 2024
no support whatsoever, waited for a month then decided to shut down the store because of them. nothing is working, no orders are synced, no pics are synced, terrible!!! also my shopify payments got banned because of them
Dear Customer, We regret to learn that you have decided to shut down your business. Our technical team has thoroughly examined your concerns and found no issues with the product import and synchronization with the stores. Should you wish to reinstall the app, kindly follow the step-by-step procedure for importing. Please be advised that the initial installation may take longer than usual. Regarding the Shopify payment ban, please note that businesses dealing with smoking accessories are required to utilize a third-party credit card processing company, in accordance with Shopify's policy.
Aug. 9, 2023
Hola, quisiera saber como manejan los reenvios. estoy interesado en como poder ayudar a mis clientes, en caso de que quisieran devolver algun producto.
Aug. 19, 2023
After many day of contacting (sale representatives) and updating the app, we finally have to be able to start dropshipping whit the supplier and so far so good price are higher (shipping and retail) and there a 30% on the top on every order (dropping shipping fee) ((One of the most expensive Dropshipping Suplier))
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