Smootify ‑ Design in Webflow!
Webflow and Shopify, connected! | Smootify.io
Rating
5.0
feedback
3
chart
#3,138
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
0%
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Less than a month
33%
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Less than a year
33%
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More than a year
0%
Reviews Summary
The reviews for the Shopify App are mixed, with one user praising the exceptional service received from the app's support team for quickly resolving issues and getting the user's website up and running smoothly. On the other hand, another user expressed frustration with the app, citing bugs, slow loading times, and issues with product loading. Additionally, the user mentioned a significant delay in support response time, with the app's team being on vacation for two weeks. This negative experience led the user to advise against using the app for serious business operations.
Highlights
Review RSS Feed
All reviews
Oct. 28, 2025
I recently had my web developer hand over my website with not much instruction and it was done in an incorrect way. I used the chat app on smootify so they may help me and wow!!!! The service I received from them was absolutely amazing, they got me up and running in no time at all. Forever grateful
Aug. 19, 2025
Don't make the mistake I did and build your store in webflow then use this app to connect to Shopify. Worst mistake ever! So much time lost. This app constantly has bugs, slow to load, and sometimes my products don't even load. Normally I would ask support, but then I get an email and Smootify is on vacation for the next 2 weeks! If you are serious about running a business, you absolutely cannot use this app. What a joke.
Hi! We’re really sorry to read about your experience. We always do our best to provide a smooth integration between Webflow and Shopify, and we take feedback like this very seriously. However, we couldn’t find any support request from your account, and we’d really like to investigate this further to understand and solve the issues you mentioned. Could you please reach out to us directly at [email protected]? Our support team is always available (we don’t take vacations that leave users without help), and we’ll be happy to assist you personally.
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