Smootify ‑ Design in Webflow! for Shopify

Smootify ‑ Design in Webflow!

Design and deploy stunning stores in Webflow

Rating

5.0

feedback

3

Reviews

chart

#4,386

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    33%
  • Less than a year
    33%
  • More than a year
    0%

Reviews Summary

The reviews for the Shopify App have a mix of positive and negative feedback. One user praised the app's customer service for helping them quickly resolve issues and get their website up and running smoothly. On the other hand, another user expressed frustration with the app's performance, citing bugs, slow loading times, and product loading issues. Additionally, the user mentioned difficulties in reaching support as they were on vacation for an extended period, leading to a negative experience with the app.

Highlights

Positive customer service experience
Performance issues and bugs
Support availability concerns

Rating Breakdown

  • 5
    100% (3 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 67% (2)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Oct. 28, 2025

I recently had my web developer hand over my website with not much instruction and it was done in an incorrect way. I used the chat app on smootify so they may help me and wow!!!! The service I received from them was absolutely amazing, they got me up and running in no time at all. Forever grateful

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 25, 2025

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 19, 2025

Don't make the mistake I did and build your store in webflow then use this app to connect to Shopify. Worst mistake ever! So much time lost. This app constantly has bugs, slow to load, and sometimes my products don't even load. Normally I would ask support, but then I get an email and Smootify is on vacation for the next 2 weeks! If you are serious about running a business, you absolutely cannot use this app. What a joke.

Store

Luun

Using app

19 days

Total reviews

1

Average rating

1.0

Developer Reply

Hi! We’re really sorry to read about your experience. We always do our best to provide a smooth integration between Webflow and Shopify, and we take feedback like this very seriously. However, we couldn’t find any support request from your account, and we’d really like to investigate this further to understand and solve the issues you mentioned. Could you please reach out to us directly at [email protected]? Our support team is always available (we don’t take vacations that leave users without help), and we’ll be happy to assist you personally.

All reviews

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