SMS Abandoned Cart ✦ CartBoss
Recover abandoned carts with text messages - CartBoss
Rating
3.1
feedback
9
chart
#4,968
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
0%
-
Less than a month
11%
-
Less than a year
67%
-
More than a year
11%
Reviews Summary
The reviews for CartBoss are mixed, with both positive and negative feedback from users. On the positive side, many users have praised the app for its profitability, ease of use, and ability to deliver solid recovered revenue with minimal maintenance. Users have also highlighted the user-friendly platform, great customer support, and ease of setup. Additionally, the automation features for recovering abandoned carts and sending personalized messages have been commended. However, on the negative side, some users have criticized the app for poor support, unresponsiveness, and lack of customization. There have been complaints about delayed responses to emails, poorly built systems, and issues with refunds and communication. Despite these drawbacks, the majority of users seem satisfied with the app's performance and results.
Highlights
Review RSS Feed
All reviews
Nov. 14, 2025
We've been using CartBoss for over a year and it keeps delivering solid recovered revenue with zero maintenance. One of the few apps that pays for itself.
Hi there, thank you for the wonderful feedback. We’re really happy to hear CartBoss has been delivering consistent recovered revenue for your store. Our goal is exactly that automatic results without extra work on your side. We truly appreciate you being with us for over a year!
Nov. 6, 2025
If you dont have this app you are leaving money on the table
Thank you for the great review. We’re glad CartBoss is helping you capture revenue that would otherwise be lost. If you ever need help optimizing your messages further, our team is here to assist!
Nov. 4, 2025
This system is poorly built, the support is unresponsive, and they refunded our money without any communication. Now we are completely locked out and cannot use it. Avoid this shady company, as there are far more reliable and professional options available. Even their sister company’s website shows server errors. If I could give negative stars, I would. We made it clear from the start that we are a CBD business, and they confirmed they could work with us, which was the only reason we chose them.
Store
BuyLegalMeds.com
Using app
4 days
Hi, We’re sorry to hear about your experience. Your account was refunded and deactivated because it involved the sale of CBD products, which violates the compliance terms of most SMS gateways — including ours. This wasn’t a reflection of the system’s performance or our willingness to support you, but a necessary step to comply with messaging regulations. We understand this may have caused frustration and wish you success with a platform that better suits your business type.
July 31, 2025
They can send invoices but they can't answer my E-mail
Hi BOLDER LOFT, Thank you for your feedback. We’re truly sorry to hear that you feel your emails went unanswered. After reviewing our records, we can confirm that we responded to all three of your messages within 24 hours. It’s possible our replies may have landed in your spam or promotions folder—please check there just in case. For any urgent issues, feel free to reach out again directly at [email protected] and we’ll be happy to assist further. We’re here to help and would love the opportunity to resolve any outstanding concerns. Best regards, The CartBoss Team
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