SMS Abandoned Cart ✦ CartBoss
Turn lost visits into sales with SMS Cart Reminders
Rating
3.5
feedback
8
chart
#5,416
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
0%
-
Less than a month
12%
-
Less than a year
75%
-
More than a year
12%
Reviews Summary
The reviews for the CartBoss app are mixed, with both positive and negative feedback from users. Positive aspects highlighted include the app's profitability, ease of use, and effectiveness in recovering revenue. Users appreciate the automation features, user-friendly interface, and responsive customer support. On the other hand, negative reviews mention issues with support responsiveness, poor system build quality, and lack of communication from the company, leading to frustration and dissatisfaction. Some users also expressed concerns about limited customization options and the need for better analytics.
Highlights
Review RSS Feed
All reviews
Nov. 14, 2025
We've been using CartBoss for over a year and it keeps delivering solid recovered revenue with zero maintenance. One of the few apps that pays for itself.
Hi there, thank you for the wonderful feedback. We’re really happy to hear CartBoss has been delivering consistent recovered revenue for your store. Our goal is exactly that automatic results without extra work on your side. We truly appreciate you being with us for over a year!
Nov. 6, 2025
If you dont have this app you are leaving money on the table
Thank you for the great review. We’re glad CartBoss is helping you capture revenue that would otherwise be lost. If you ever need help optimizing your messages further, our team is here to assist!
Nov. 4, 2025
This system is poorly built, the support is unresponsive, and they refunded our money without any communication. Now we are completely locked out and cannot use it. Avoid this shady company, as there are far more reliable and professional options available. Even their sister company’s website shows server errors. If I could give negative stars, I would. We made it clear from the start that we are a CBD business, and they confirmed they could work with us, which was the only reason we chose them.
Store
BuyLegalMeds.com
Using app
4 days
Hi, We’re sorry to hear about your experience. Your account was refunded and deactivated because it involved the sale of CBD products, which violates the compliance terms of most SMS gateways — including ours. This wasn’t a reflection of the system’s performance or our willingness to support you, but a necessary step to comply with messaging regulations. We understand this may have caused frustration and wish you success with a platform that better suits your business type.
July 31, 2025
They can send invoices but they can't answer my E-mail
Hi BOLDER LOFT, Thank you for your feedback. We’re truly sorry to hear that you feel your emails went unanswered. After reviewing our records, we can confirm that we responded to all three of your messages within 24 hours. It’s possible our replies may have landed in your spam or promotions folder—please check there just in case. For any urgent issues, feel free to reach out again directly at [email protected] and we’ll be happy to assist further. We’re here to help and would love the opportunity to resolve any outstanding concerns. Best regards, The CartBoss Team
May 14, 2025
Very very profitable, and easy to use app.
Hi Mini Memo, Thank you so much for the amazing review! We’re thrilled to hear that you find the app both profitable and easy to use. That’s exactly what we aim for. If you ever have questions or suggestions, feel free to reach out—we’re always here to help! Wishing you continued success, The CartBoss Team
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