SMS Abandoned Cart ✦ CartBoss
CartBoss is a highly praised app by users, with many highlighting its ability to deliver solid recovered revenue effortlessly. Users appreciate that the app pays for itself and is very profitable, with some experiencing over 2500% ROI. The platform is user-friendly, easy to set up, and offers great customer support. However, there are negative reviews mentioning poor system build, unresponsive support, and issues with communication and invoicing. Some users feel locked out and express frustration with the lack of customization and analytics.
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We've been using CartBoss for over a year and it keeps delivering solid recovered revenue with zero maintenance. One of the few apps that pays for itself.
Hi there, thank you for the wonderful feedback. We’re really happy to hear CartBoss has been delivering consistent recovered revenue for your store. Our goal is exactly that automatic results without extra work on your side. We truly appreciate you being with us for over a year!
If you dont have this app you are leaving money on the table
Thank you for the great review. We’re glad CartBoss is helping you capture revenue that would otherwise be lost. If you ever need help optimizing your messages further, our team is here to assist!
This system is poorly built, the support is unresponsive, and they refunded our money without any communication. Now we are completely locked out and cannot use it. Avoid this shady company, as there are far more reliable and professional options available. Even their sister company’s website shows server errors. If I could give negative stars, I would. We made it clear from the start that we are a CBD business, and they confirmed they could work with us, which was the only reason we chose them.
Hi, We’re sorry to hear about your experience. Your account was refunded and deactivated because it involved the sale of CBD products, which violates the compliance terms of most SMS gateways — including ours. This wasn’t a reflection of the system’s performance or our willingness to support you, but a necessary step to comply with messaging regulations. We understand this may have caused frustration and wish you success with a platform that better suits your business type.
They can send invoices but they can't answer my E-mail
Hi BOLDER LOFT, Thank you for your feedback. We’re truly sorry to hear that you feel your emails went unanswered. After reviewing our records, we can confirm that we responded to all three of your messages within 24 hours. It’s possible our replies may have landed in your spam or promotions folder—please check there just in case. For any urgent issues, feel free to reach out again directly at [email protected] and we’ll be happy to assist further. We’re here to help and would love the opportunity to resolve any outstanding concerns. Best regards, The CartBoss Team
Very very profitable, and easy to use app.
Hi Mini Memo, Thank you so much for the amazing review! We’re thrilled to hear that you find the app both profitable and easy to use. That’s exactly what we aim for. If you ever have questions or suggestions, feel free to reach out—we’re always here to help! Wishing you continued success, The CartBoss Team
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