Sinch Engage: SMS, MMS and RCS
Sinch: Automated SMS & MMS Marketing | Shopify Integration
Rating
4.9
feedback
12
chart
#3,840
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
8%
-
Less than a day
0%
-
Less than a month
8%
-
Less than a year
75%
-
More than a year
0%
Reviews Summary
The reviews for this Shopify App are overwhelmingly positive, with users praising the app's effectiveness in recovering abandoned carts, user-friendly interface, and responsive customer support. Many users highlighted the seamless onboarding process and the ability to easily send SMS messages to customers. The app's features like cart abandonment SMS and winback reminders were mentioned as key factors in re-engaging with customers. However, there was one negative review mentioning issues with credit top-up and campaign removal, as well as a lack of support.
Highlights
Review RSS Feed
All reviews
Aug. 14, 2025
Jason I very much appreciated your followup as AI and virtual assistance just doesn't cut it at times. Your information was great, explanation clear and we had our problems easily resolved. Thank you again. Great service
Feb. 12, 2025
Our experience with Sinch has been nothing short of amazing. From the incredibly fast initial setup to their impressive speed to market, every step has been seamless. Their platform is user-friendly, and their attentive sales team and our account manager provides excellent support. On top of that, their competitive SMS rates and easy integration with other platforms make them a standout choice. Overall, we’re extremely satisfied with their product.
Hi - Thanks so much for the fantastic review! We’re thrilled to hear that setup was smooth, the platform is working well for your team, and that our sales and account teams have been helpful along the way. It’s great to know that we're hitting the mark! - Sinch Team
March 6, 2023
This app does not work. Have tried on several occasions to top up credit, just does nothing. Tried to remove an existing SMS campaign, cannot do it. Very bad design, no support. Stay away from this app.
Dec. 20, 2022
Great app, and really incredible team who are so responsive to troubleshooting any issues and made the onboarding absolutely seamless!
Aug. 31, 2022
Great user interface! MessageMedia's customer success is team is top notch, big shout out to Lawrence S for his continued guidance.
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