Sinch Engage: SMS, MMS and RCS
The reviews for this Shopify App are overwhelmingly positive, with users praising the app's effectiveness in recovering abandoned carts and engaging customers through SMS campaigns. Customers appreciate the user-friendly interface and the responsive customer support team. Positive themes include high ROI on abandoned cart automation, ease of sending SMS messages, and effective re-engagement strategies. However, there is a negative review highlighting issues with credit top-up and campaign removal, indicating a lack of support and functionality problems.
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Jason I very much appreciated your followup as AI and virtual assistance just doesn't cut it at times. Your information was great, explanation clear and we had our problems easily resolved. Thank you again. Great service
Hi, thanks for the 5-star review! We're so glad Jason was able to give you the clarity and support you needed to resolve the issue - we'll make sure he sees your feedback. Appreciate you sharing your experience! - Sinch Team
This app does not work. Have tried on several occasions to top up credit, just does nothing. Tried to remove an existing SMS campaign, cannot do it. Very bad design, no support. Stay away from this app.
Great app, and really incredible team who are so responsive to troubleshooting any issues and made the onboarding absolutely seamless!
Great user interface! MessageMedia's customer success is team is top notch, big shout out to Lawrence S for his continued guidance.
Amazing app amd good customer support, very helpful. Cheaper than other SMS apps I have seen. I reccomend all to
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