ProWebSms Business Messaging  for Shopify

ProWebSms Business Messaging

Send more engaging SMS to customers on different events

Rating

4.4

feedback

13

Reviews

chart

#3,385

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    8%
  • Less than a day
    15%
  • Less than a month
    8%
  • Less than a year
    31%
  • More than a year
    23%

Reviews Summary

The reviews for the app are mostly positive, with users praising its usefulness in sending WhatsApp messages for order confirmations and notifications. Users appreciate the app's integration with Twilio for SMS notifications and the ability to receive customer responses directly in their help desk. The support team is highlighted as helpful and professional, providing timely assistance. However, there are some negative reviews mentioning issues with account deletion without warning, unprofessional support, and difficulties in using certain features like tracking numbers.

Highlights

Positive feedback on app's usefulness for WhatsApp notifications and Twilio integration
Positive comments on support team's assistance
Negative feedback on account deletion and unprofessional support
Positive feedback on app's integration with Twilio for SMS notifications
Negative comments on difficulties in using certain features like tracking numbers

Rating Breakdown

  • 5
    69% (9 ratings)
  • 4
    8% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    23% (3 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 5, 2025

Nice and Useful App to Send WhatsApp Message Via FastWASMS.in Tags:- shopify whatsapp order confirmation, best whatsapp app for shopify, whatsapp business api shopify, More Tags:- whatsapp business api,whatsapp business,whatsapp for business,whatsapp api,whatsapp,integrate shopify with whatsapp,shopify whatsapp integration,how to use whatsapp business api,connect shopify to whatsapp,whatsapp marketing,whatsapp business account,send shopify order notifications on whatsapp,whatsapp business api free,whatsapp business pricing,shopify,whatsapp business features,benefits of whatsapp business,add whatsapp to shopify

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 6, 2021

Useful application & the support team is very helpful & professional , all methods & functions working more that great , thanks Smshare team for this experience

Store

SIRIUS

Using app

About 11 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

July 2, 2018

I work with them for more then 2 years and I am very pleased, my costumers receive notifications regrding their orders!

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

1 / 5 Share

Nov. 26, 2017

bad! very bad! first, he deleted my account without any warning or notification.. 2nd he blocked me on chat!! don't use the app!

Using app

2 months

Total reviews

1

Average rating

1.0

5 / 5 Share

Aug. 6, 2017

We use this on http://www.skincarebysuzie.com , we tried most of the other SMS notification apps most seem to work well but we wanted the Twilio integration this app provides We do a lot of business over SMS these day, we take order, make appointment, have them funnel into our help desk via our Twilio number, So the problem we had with other service was when a customer responds to our notification asking for help, You have no way to receive it and not answering your customers is never good. so by using our twilio number with this app if they reply to the notification it goes straight to our help desk. I read the negative reviews below and don't understand how they apply to this app, I do not even see where you could buy anything. Add our Twilio number was easy. Had one question customer support answered in a timely manner.

Using app

2 days

Total reviews

21

Average rating

4.6

All reviews

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