ProWebSms Business Messaging
Send more engaging SMS to customers on different events
Rating
3.9
feedback
12
chart
#12,713
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
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Reviews Summary
The reviews for the Smshare Shopify App are mostly positive, highlighting the usefulness of the application, excellent support from the team, and the effectiveness of the SMS notifications. Users appreciate the Twilio integration for managing orders and customer communication efficiently. The app is praised for reducing SMS costs and having a simple user interface. However, there are negative reviews mentioning issues with account deletion, unprofessional support, and misleading credit purchase requests. Some users also expressed dissatisfaction with the limitations in configuration options and data import methods.
Highlights
Rating Breakdown
All reviews
Dec. 6, 2021
Useful application & the support team is very helpful & professional , all methods & functions working more that great , thanks Smshare team for this experience
July 2, 2018
I work with them for more then 2 years and I am very pleased, my costumers receive notifications regrding their orders!
Nov. 26, 2017
bad! very bad! first, he deleted my account without any warning or notification.. 2nd he blocked me on chat!! don't use the app!
Aug. 6, 2017
We use this on http://www.skincarebysuzie.com , we tried most of the other SMS notification apps most seem to work well but we wanted the Twilio integration this app provides We do a lot of business over SMS these day, we take order, make appointment, have them funnel into our help desk via our Twilio number, So the problem we had with other service was when a customer responds to our notification asking for help, You have no way to receive it and not answering your customers is never good. so by using our twilio number with this app if they reply to the notification it goes straight to our help desk. I read the negative reviews below and don't understand how they apply to this app, I do not even see where you could buy anything. Add our Twilio number was easy. Had one question customer support answered in a timely manner.
June 9, 2017
So fantastic, so helpful! It reduced our SMS cost, very very useful. Looking forward for more fantastic and useful tools from your team!
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