ProWebSms Business Messaging  for Shopify

ProWebSms Business Messaging

Send more engaging SMS to customers on different events

Rating

3.9

feedback

12

Reviews

chart

#11,486

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    8%
  • Less than a day
    17%
  • Less than a month
    8%
  • Less than a year
    33%
  • More than a year
    25%

Reviews Summary

The reviews for the Smshare Shopify App are mostly positive, highlighting the usefulness of the application, the excellent support provided by the team, and the seamless functionality of all methods and features. Users appreciate the Twilio integration for SMS notifications, which allows for better customer communication and support. The app has been praised for reducing SMS costs and being easy to use, with responsive customer service. However, there are negative reviews mentioning issues with account deletion without warning, unprofessional support, and the need to purchase additional credits for basic features.

Highlights

Usefulness of the application and excellent support
Twilio integration for better customer communication
Positive feedback on reducing SMS costs and ease of use
Issues with account deletion and unprofessional support
Need to purchase additional credits for basic features

Rating Breakdown

  • 5
    67% (8 ratings)
  • 4
    8% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    25% (3 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 6, 2021

Useful application & the support team is very helpful & professional , all methods & functions working more that great , thanks Smshare team for this experience

Store

SIRIUS

Using app

About 11 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

July 2, 2018

I work with them for more then 2 years and I am very pleased, my costumers receive notifications regrding their orders!

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

1 / 5 Share

Nov. 26, 2017

bad! very bad! first, he deleted my account without any warning or notification.. 2nd he blocked me on chat!! don't use the app!

Using app

2 months

Total reviews

1

Average rating

1.0

5 / 5 Share

Aug. 6, 2017

We use this on http://www.skincarebysuzie.com , we tried most of the other SMS notification apps most seem to work well but we wanted the Twilio integration this app provides We do a lot of business over SMS these day, we take order, make appointment, have them funnel into our help desk via our Twilio number, So the problem we had with other service was when a customer responds to our notification asking for help, You have no way to receive it and not answering your customers is never good. so by using our twilio number with this app if they reply to the notification it goes straight to our help desk. I read the negative reviews below and don't understand how they apply to this app, I do not even see where you could buy anything. Add our Twilio number was easy. Had one question customer support answered in a timely manner.

Using app

2 days

Total reviews

21

Average rating

4.6

5 / 5 Share

June 9, 2017

So fantastic, so helpful! It reduced our SMS cost, very very useful. Looking forward for more fantastic and useful tools from your team!

Using app

About 4 years

Total reviews

3

Average rating

5.0

All reviews

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