ProWebSms Business Messaging  for Shopify

ProWebSms Business Messaging

Drive after-sale engagement & recover sales by SMS & WhatsApp
Developer
ProWebTec
Rating
4.3
Feedback
7
Reviews
Chart
#11,294
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews are mostly very positive, with several merchants praising the app’s reliability, ease of use, and especially the support team’s responsiveness and professionalism. Users mention that notifications work well, the interface is simple, and the app integrates effectively with Twilio, which is valuable for businesses that rely on SMS for orders, appointments, and customer support. Some reviewers also note long-term satisfaction, suggesting the app has been dependable over time. There are a few negative points, but they are limited compared with the positive feedback. One reviewer strongly criticized the app for being misleading about credit usage and called the support unprofessional, while another mentioned needing to work through some issues with the developer. Overall, the main concerns seem to center on pricing/credit expectations and occasional setup or configuration issues, but most reviews emphasize strong functionality and helpful support.

Time spent using app
How long merchants keep the app installed.
Less than an hour 0%
Less than a day 29%
Less than a month 43%
Less than a year 14%
More than a year 14%
All reviews
5 / 5 Share
Dec. 6, 2021

Useful application & the support team is very helpful & professional , all methods & functions working more that great , thanks Smshare team for this experience

Store Using app Total reviews Average rating
SIRIUS About 11 hours 5 5.0
5 / 5 Share
July 2, 2018

I work with them for more then 2 years and I am very pleased, my costumers receive notifications regrding their orders!

Store Using app Total reviews Average rating
Monika84 Over 1 year 3 5.0
5 / 5 Share
Aug. 6, 2017

We use this on http://www.skincarebysuzie.com , we tried most of the other SMS notification apps most seem to work well but we wanted the Twilio integration this app provides We do a lot of business over SMS these day, we take order, make appointment, have them funnel into our help desk via our Twilio number, So the problem we had with other service was when a customer responds to our notification asking for help, You have no way to receive it and not answering your customers is never good. so by using our twilio number with this app if they reply to the notification it goes straight to our help desk. I read the negative reviews below and don't understand how they apply to this app, I do not even see where you could buy anything. Add our Twilio number was easy. Had one question customer support answered in a timely manner.

Store Using app Total reviews Average rating
Suzieskincare 2 days 21 4.6
4 / 5 Share
Sept. 6, 2016

Smsshare works really well - it has a very simple UI. I am working with the developer to iron out some of my issues. It's probably user error, but he is working closely with me..

Store Using app Total reviews Average rating
800biltong 20 days 1 4.0
1 / 5 Share
Aug. 16, 2016

UNTRUSTWORTHY wish there were negative STARS.. very unprofessional and misleading support.. 1. Asked to buy credit , to add the basic feature of tracking number. 2. Bought the credit. 3. Asks to buy 5 times more credit for the same. UNTRSUTWORTHY

Store Using app Total reviews Average rating
Saraf Furniture About 1 hour 10 4.2

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