SnapPack: Package Photo Proof for Shopify

SnapPack: Package Photo Proof

Keep customers assured with photo proof of packed orders

Rating

5.0

feedback

4

Reviews

chart

#2,746

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    25%
  • Less than a year
    50%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify app are overwhelmingly positive, with users praising the app for its helpful support team, fast response times, and improved fulfillment processes. Customers appreciate the ability to provide package photos and how it has helped in resolving chargeback claims. However, there is a concern raised about the fulfillment photo limit not resetting monthly as expected, leading to confusion about the payment plan.

Highlights

Positive support experience and fast response times
Improved fulfillment processes
Customer satisfaction with package photos
Development team's quick assistance with additional requirements
Concern about fulfillment photo limit not resetting monthly

Rating Breakdown

  • 5
    100% (4 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 100% (4)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Feb. 24, 2026

Great app!! Their team helped walk me through the app + make a few changes and clarifications we were looking for at such top speed! Response for support is great, and this app has truly changed our fulfillment processes for the better!

Using app

--

Total reviews

10

Average rating

5.0

5 / 5 Share

Jan. 4, 2026

It says that i have 20 fulfillment photos / month, but after one month usage wasn´t reset. So it´s only payment plan after 20 pics?

Store

Vivaldo

Using app

2 months

Total reviews

4

Average rating

4.5

5 / 5 Share

Nov. 11, 2025

Incredible app! Perfect for our floristry business. We had a few additional requirements the app couldn't offer by default but the development team quickly helped us and added these features for us. Super easy user interface from both the customer as well as our end.

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the positive review! you guys are awesome. Best of luck with your floristry business!

5 / 5 Share

Oct. 20, 2025

Works great, and my customers love getting their package photos. It also helped us win a chargeback claim because we were able to demonstrate that the items were correct. 10/10

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you! Glad you like it and helps you.

All reviews

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