SnapPack: Package Photo Proof for Shopify

SnapPack: Package Photo Proof

Keep customers assured with photo proof of packed orders

Rating

5.0

feedback

7

Reviews

chart

#1,899

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    14%
  • Less than a month
    43%
  • Less than a year
    29%
  • More than a year
    0%

Reviews Summary

Merchants are overwhelmingly positive about this Shopify app, praising its value in improving fulfillment processes, ease of use, and excellent customer service. The developer is highly responsive and quick to address any additional functionality needed. Users appreciate the app's impact on their businesses, with some mentioning specific instances where it helped them resolve issues like chargeback claims. However, there are a few concerns raised about the fulfillment photo limit not resetting monthly as expected, leading to confusion about the payment plan.

Highlights

Positive impact on fulfillment processes and business operations
Responsive developer and excellent customer service
Ease of use and intuitive interface
Additional functionality added promptly upon request
Concerns about fulfillment photo limit not resetting monthly

Rating Breakdown

  • 5
    100% (7 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 100% (7)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 22, 2026

This app has added tremendous value to our fulfillment process! The developer has been extremely responsive to our requests. Thank you!

Using app

--

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the nice review! We hope our app brings a lot of value to your business.

5 / 5 Share

March 30, 2026

This app have helped our business so much, customer services is great. Thank you!

Using app

3 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you! We wish you a lot of success :)

5 / 5 Share

March 13, 2026

The app is extremely easy and intuitive to use. I needed additional functionality and upon reaching out to them they not only added the functionality- they were extremely helpful and super fast. Highly recommended!

Using app

About 22 hours

Total reviews

3

Average rating

5.0

Developer Reply

Glad you like the app! Hope it helps you out with your business. Wish you much success!

5 / 5 Share

Feb. 24, 2026

Great app!! Their team helped walk me through the app + make a few changes and clarifications we were looking for at such top speed! Response for support is great, and this app has truly changed our fulfillment processes for the better!

Using app

8 days

Total reviews

10

Average rating

5.0

Developer Reply

It was our pleasure assisting you, thank you for the review! Best of luck with your shop!

5 / 5 Share

Jan. 4, 2026

It says that i have 20 fulfillment photos / month, but after one month usage wasn´t reset. So it´s only payment plan after 20 pics?

Store

Vivaldo

Using app

2 months

Total reviews

4

Average rating

4.5

All reviews

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