All reviews

Rating Breakdown

  • 5
    88% (43 ratings)
  • 4
    8% (4 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    4% (2 ratings)
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5 / 5 Share

May 29, 2020

I really do like this app on how it breaks down all of the categories and displays all of the products. It would be nice if this app could reduce the amount of space below between products. So the customer doesn't keep on scrolling. Other than that it is a good app

Using app

About 1 month

Total reviews

2

Average rating

5.0

4 / 5 Share

May 3, 2020

I did significant research on different filter apps and landed on this one. The presentation looks very organized and the search function is a very pleasant. Photos are shown in the search function making it much easier for the customer to find their product. I would consider a great value for the improved experience it brings to the customers. For this app, if you want the collection pages to also have the filtering feature, you can have the programmer go in and set it up for you. Since the 4 products per row was a bit small for the products that I sell (I need them to be bigger since my products have intricate artwork that would be missed at a smaller picture size), I was able to request the programmer to update it to show only 2 products per row. The programmer is very knowledgeable so it only takes them around 15-20 minuets to get it all set up. Now my collection pages look significantly better than before I installed this app. The only improvement I would say for this app is to improve compatibility over more browsers. Majority of my customers are coming from Google Chrome (mobile & desktop) and Safari. If they use Internet Explorer or Microsoft Edge, the filters on my collection pages don't render properly and the product titles are sliced up. It hasn't been a major issue for me since very few people nowadays use those browsers but still would like to see that corrected in the future. Other thing I would mention is if you have other apps that impact the collection page, you should test out to see if this app will be compatible with it. I noticed that there are certain apps such as apps that add labels (i.e. "sale") over collection page photos, aren't always compatible with this filtering; for example, I was testing one that the labels would not line up with the photo properly. Overall, was a worth it to incorporate into my store. I do believe that it has positively impacted my conversions.

Using app

28 days

Total reviews

3

Average rating

4.7

Developer Reply

Hi UrushiPen.com, Thanks for your comment, we already implemented a new version and the application already works in all browsers, we are improving every day.

5 / 5 Share

April 30, 2020

Such an awesome app and great customer support, thank you very much guys! I was needed some customization and they added it to my store in no time!

Store

VIDSIG

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 16, 2020

Really really good support! We had two problems and the support solved it immediately - thanks again for this! The App is really nice, clear and unique. We'll continue to use this App :-)!

Using app

14 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Nord-West - Partner für Industrie und Handwerk, we appreciate the feedback 🙏! Happy selling and keep being awesome!

5 / 5 Share

April 9, 2020

Ease of use is incredible and the price is great as well. I needed to be able to share 10k+ items and this was the best choice for me.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 23, 2020

Spend over £500.00 and you'll receive a Chrome Towel Radiator worth £129.99 absolutely free (Terms Apply)

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 9, 2020

We used this app to help set up our search and to be able to search SKUs. The customer service is outstanding with quick replies and updates.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 19, 2020

I'm really content with this. At first, I was irritated because I had to contact the staff of this app. so that he could access my website and finish installation the app. However, by the working of professional person, it works really well, and design is what I wanted. I appreciate it. Thanks.

Store

ibspot

Using app

3 months

Total reviews

4

Average rating

4.8

5 / 5 Share

Feb. 19, 2020

When customising your shop the costs can begin to stack up, but this is one of those apps where it is definitely worth installing, the search function is infinitely fast and although there may be better apps this one works flawlessly, instantly and cost effectively. We recently had an issue when we installed another app on the theme which caused a conflict, I emailed customer service and it was fixed for us within an hour. I will continue to use this app, if you want to see how it works go to our website tradesports.co.uk and actually see the working version in action.

Using app

About 1 year

Total reviews

7

Average rating

4.7

5 / 5 Share

Feb. 7, 2020

The app is very simple and easy to use. They are are also EXTREMELY quick to respond and help us make changes. Great service and product!

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you 🙏 We’re thrilled you like the app!!!

5 / 5 Share

Jan. 31, 2020

Nice app and responsive team! Recommended!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 30, 2020

I have been searching for a filtering app for awhile, and this one does everything that I wanted. Most of my customers are mobile so it was super important to me to have a very mobile friendly app, which this is. The look a feel is also very important to me and I think this app integrates seamlessly into my store. It took about 15 minutes via email with their programmer to get the customization that I needed. Super easy.

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 25, 2020

The app works just fine with my online store! The support is very polite, helpful and easy to communicate!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 12, 2019

support very good and has a good value to us. many thanks did the exact task with smart result, I do Recommend.

Store

bulkob

Using app

About 8 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hi bulkob, thank you for your review 🙏 :) Happy selling! :)

5 / 5 Share

Jan. 15, 2020

Great app! There were a few things we needed tweaked to our liking and the team was very helpful in doing this for us! It has helped my customers to filter searches when they are looking for specific sizes, which has always been one of their biggest request! This was just what we were looking for! UPDATE: decided this app was not for us, removed the app and all of my products disappeared from my website! They did however respond to my email and get it fixed right away

Using app

About 2 months

Total reviews

4

Average rating

4.0

Developer Reply

Hi The Twisted Tulip, thanks for this great review 🙏 Keep being awesome and happy selling! 🙏

4 / 5 Share

Oct. 24, 2019

So far so good. My only concern is that the product filters only appear after performing a search but I need something which displays the filters without having to do a search. I have tried to contact the company / developers via an online form on shopify but I keep getting errors.

Using app

6 months

Total reviews

1

Average rating

4.0

Developer Reply

Hi Kinky, We made all the changes you requested, please check your SPAM tray, apparently our emails are not coming to you :)

5 / 5 Share

June 6, 2019

I have a store with over 12k of products. This app worked perfect for me! Support is top notch and fixed my issues fast! Great app!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

We would like to thank you for this amazing review! Our goal is 100% customer satisfaction and it sounds like that we achieved that goal with you. It is so nice to hear that our team helped to make your experience such a positive one! We are thrilled to receive such great feedback! Thank you!

5 / 5 Share

May 6, 2019

Great customer service. I needed help to move the location of the instant search widget. The team at Snappy Search were very responsive and resolved my request in a quick turnaround. They even offered options for customisation. Well done Snappy Search! Would be even better if the app allows search result to display individual questions from the frequently asked question page. At the moment when you type a word, the search result will display pages containing that word only.

Using app

20 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review. We continue to improve the search so that our customers feel happy.

5 / 5 Share

May 6, 2019

I installed this app as a trial version and exploring the different options ,looks good.customer support is good

Store

agilam

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review. We keep improving every day.

1 / 5 Share

May 3, 2019

Soooooo Bad!!!!, I tried to get this app several times and it failed , when i got the app , it messed up my Store and the app is so simple. I was not going to leave a bad review but this app ruined my store.

Using app

About 1 hour

Total reviews

1

Average rating

1.0

Developer Reply

The application is working correctly, the application is stable, our customer service is fast 24 hours a day, 7 days a week, you never contacted us, your comment has no basis. The application is installed independently without affecting your theme. We are doing a deep investigation to get to the truth, we are detecting many strange things about this comment.