JT Home & Away review for Printy6 ‑ Print On Demand

Oct. 4, 2018

Finally gave up on these folks. They sent so many wrong products to our customers, consistently ignore our messages, and on top of that they have been averaging about two weeks at least just in production. That's not counting the several days it takes for them to get the product and then the 10-20 days of epacket shipping after its printed. Your customers will get their product (in our case usually the wrong product) in about a month and a half. It's pretty bad. If you just love angry customers, a damaged brand reputation and have a penchant for refunding, then install this app! It's such a shame, because the products are pretty decent. But when your design is specifically a BLACK clock, and for no good reason they print it on a WHITE clock, it's a problem. Then there's the support. They dodge you and ignore you when you try and get them to ship the correct product to your customer. Or in our last case they refunded the item but then refused to create the correct one for the customer. We had decided to give them a fair try after a previous bad experience, but this time we're cutting all ties and never coming back. It's now clear to me why they changed their name. Shop owner beware.