Nocturnal Class Clothing Co. review for Printy6 ‑ Print On Demand
March 20, 2020
Do NOT use Printy6!!!! I would give them -10 stars if I could!!! I ordered sweatpants as a mockup for my store in mid January.... I have not received them. I have sent numerous emails regarding where my item is. I even sent an email in mid February (when it said my order was being processed) to cancel my order because it had taken too long and my customers cannot wait that long for their products. They never replied, so I sent another one and again, they never replied. Here's a timeline of it all: January 15-placed 1 item order January 26- asked for information on my order (like tracking) January 27- they replied and asked me what the name of my store was January 27- I replied with the name of my store January 30- Follow up email February 1-Once again asked March 19- Asked again. March 20- today. Found the tracking within the app and it has been sent out. Still have heard nothing. The emails are delivering and I know they are receiving them because I am keeping them in the same chain as what they replied to. I will never use them again. I am shocked that they are still around and wonder how there are so many good reviews. I do not know if they have gotten worse in the past two months or what is going on. All I know is that it is by far the worst customer service ever and I will NEVER use them again.
This is John from Printy6, You can see the tracking number is LO847918340CN, Your order has been sent out at February 27, but the shipping company is not fully get back to work, We are so sorry for your order has been delayed, and we are taking your feedback seriously, Since our staff are all in Chinese New Year Holiday, the production was stopped at Jan 14th, so the production schedule was delayed by a week, and then the shipping company's schedule was delayed because the Corona-virus, We are so sorry for this happened. I called the shipping company just now, they told me your order has arrived at Canada. Best Regards, Thanks.
