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Reviews Summary
Sobot Live Chat & AI Chatbot is praised for its unified customer support tool that combines omnichannel chat on one workbench with the help of AI Chatbot. Users appreciate the efficiency it brings to customer service agents by consolidating tickets, messages, and customer data into a single workspace tailored to language preferences. Additionally, the integration with Shopify allows for the utilization of customer and order information in ticketing and call center engagements.
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