RT: Social Chat, Live Chat for Shopify

RT: Social Chat, Live Chat

Support directly, build trust, and increase customer loyalty.

Developer

Rating

4.7

feedback

246

Reviews

chart

#769

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    19%
  • Less than a day
    1%
  • Less than a month
    2%
  • Less than a year
    4%
  • More than a year
    3%

Reviews Summary

The reviews for this Shopify App are mostly positive, with users praising its ease of use, helpful features, and prompt customer support. Many users found the app to be excellent, easy to install, and useful for their online stores. However, there are a few negative reviews mentioning issues with saving changes, difficulty in editing information, and lack of clear installation instructions. Despite these drawbacks, the majority of users have had a great experience with the app and recommend it for online stores.

Highlights

Ease of use and installation
Helpful features
Prompt customer support
Issues with saving changes and editing information
Lack of clear installation instructions

Rating Breakdown

  • 5
    26% (64 ratings)
  • 4
    2% (5 ratings)
  • 3
    0% (1 ratings)
  • 2
    1% (3 ratings)
  • 1
    1% (2 ratings)

Reviews with Text

  • 37% (28)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Feb. 1, 2026

Store

LAZADO

Using app

Almost 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 30, 2026

Using app

11 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Jan. 10, 2026

Unable to save changes.

Store

SANA'S

Using app

8 months

Total reviews

6

Average rating

4.3

Developer Reply

I apologize for the inconvenience caused by our server maintenance. The good news is that everything is up and running again! Please try saving your changes once more. If you still encounter the "Unable to save changes" error, please send me a screenshot or let me know the exact steps you're taking, and I'll be happy to investigate further for you.

4 / 5 Share

Dec. 12, 2025

Using app

43 minutes

Total reviews

1

Average rating

4.0

5 / 5 Share

Dec. 8, 2025

Using app

Over 2 years

Total reviews

1

Average rating

5.0

All reviews

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