RT: Social Chat, Live Chat for Shopify

RT: Social Chat, Live Chat

Support directly, build trust, and increase customer loyalty.

Developer

Rating

4.7

feedback

245

Reviews

chart

#644

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    18%
  • Less than a day
    1%
  • Less than a month
    2%
  • Less than a year
    4%
  • More than a year
    3%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with most users giving it a 5-star rating. Users appreciate the ease of use, prompt customer support, and the app's functionality. However, there are a few negative reviews mentioning difficulties in editing certain information and unclear installation instructions. Overall, the app seems to be well-received by the majority of users for its effectiveness and user-friendly interface.

Highlights

Ease of use and functionality
Prompt customer support
Difficulties in editing information
Unclear installation instructions
Positive user experience

Rating Breakdown

  • 5
    24% (60 ratings)
  • 4
    2% (5 ratings)
  • 3
    0% (1 ratings)
  • 2
    1% (3 ratings)
  • 1
    1% (2 ratings)

Reviews with Text

  • 38% (27)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Jan. 10, 2026

Unable to save changes.

Store

SANA'S

Using app

8 months

Total reviews

6

Average rating

4.3

Developer Reply

I apologize for the inconvenience caused by our server maintenance. The good news is that everything is up and running again! Please try saving your changes once more. If you still encounter the "Unable to save changes" error, please send me a screenshot or let me know the exact steps you're taking, and I'll be happy to investigate further for you.

4 / 5 Share

Dec. 12, 2025

Using app

43 minutes

Total reviews

1

Average rating

4.0

5 / 5 Share

Dec. 8, 2025

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 8, 2025

Using app

11 minutes

Total reviews

5

Average rating

5.0

4 / 5 Share

Dec. 4, 2025

Store

My Store

Using app

2 months

All reviews

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