RT: Social Chat, Live Chat
Support directly, build trust, and increase customer loyalty.
Developer
RoarTheme
View on App Store
RT: Social Chat, Live Chat
Rating
4.6
Feedback
236
Reviews
Chart
#816
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary
The reviews for this Shopify App are overwhelmingly positive, with many users praising its ease of use, helpful features, and excellent customer support. Users appreciate the app for its functionality, user-friendly interface, and prompt responses from the support team. However, there are a few negative reviews mentioning issues with saving changes and difficulties in editing certain information. Some users also expressed frustration with the lack of clear installation instructions and suggested improvements in the user experience.
Rating breakdown
5
33% (78)
4
3% (8)
3
0% (1)
2
1% (3)
1
1% (2)
Reviews with text
37% (34)
Time spent using app
How long merchants keep the app installed.
Less than an hour
23%
Less than a day
1%
Less than a month
3%
Less than a year
5%
More than a year
4%
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