Social Photos ‑ Instagram UGC for Shopify

Social Photos ‑ Instagram UGC

UGC From Instagram and Direct Uploads For Social Proof

Rating

4.8

feedback

147

Reviews

chart

#2,584

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    1%
  • Less than a month
    8%
  • Less than a year
    39%
  • More than a year
    48%

Reviews Summary

The Socialphotos app has received overwhelmingly positive reviews from users. Customers praise the app for its ease of use, effectiveness in displaying Instagram photos for products, and the exceptional customer service provided by the team, particularly mentioning Riley's and Max's helpfulness. Users appreciate the app's ability to enhance product pages with user-generated content and the quick responses from the support team in addressing any issues or customizations needed. However, there are a few mentions of minor glitches, such as the app freezing or email notifications not working, which impacted the overall experience for some users. Despite these issues, the majority of reviews highlight the app's positive impact on store conversions and the seamless integration with Shopify.

Highlights

Positive customer service and responsiveness from the team, particularly Riley and Max
Ease of use and effectiveness in displaying Instagram photos for products
Enhancement of product pages with user-generated content
Quick responses from the support team in addressing issues or customizations
Minor glitches reported by some users, such as app freezing or email notifications not working

Rating Breakdown

  • 5
    88% (130 ratings)
  • 4
    7% (10 ratings)
  • 3
    0% (0 ratings)
  • 2
    2% (3 ratings)
  • 1
    3% (4 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 2, 2024

Absolutely amazing app with all features I was looking for, you can show your insta photos for every product, upload your own photos and also link instagram gallery to products. This is the best app and I am truly happy I found it. Also best customer service and thank you for developing Social Photos, I wish more businesses get to know about it and install.

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much! It is my absolute pleasure to help you. Please let me know if I can further help in any way.

5 / 5 Share

Aug. 7, 2023

They went above and beyond to help us customize some things we wanted changed. Fast responses and truly helpful. They could have just said that isn't a feature and moved on, but they wanted to help and got it done. Hard to find these days and it's appreciated on our end

Using app

3 months

Total reviews

9

Average rating

4.3

Developer Reply

Aww, thank you for such kinda words! We really appreciate it, and it's such a pleasure to work with you!

5 / 5 Share

July 24, 2023

Wonderful experience!! They went above and beyond to implement one of our suggestions that helps our store tremendously. Thank you!

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much! It was such a pleasure to help you.

5 / 5 Share

June 7, 2023

Riley was really helpful and responsive, and addressed any questions I had! The questions I had were always answered quickly.

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much! It was my pleasure to help you.

5 / 5 Share

May 9, 2023

This app works exactly as we need it to and is easy to maintain, and Riley was a great help in addressing any issues.

Using app

Over 7 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review. It was my pleasure to help you.

All reviews

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