Social Photos ‑ Instagram UGC for Shopify

Social Photos ‑ Instagram UGC

UGC From Instagram and Direct Uploads For Social Proof

Rating

4.9

feedback

79

Reviews

chart

#2,231

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    11%
  • Less than a month
    27%
  • Less than a year
    44%
  • More than a year
    18%

Reviews Summary

The Socialphotos Shopify App has received overwhelmingly positive reviews from users. The standout feature of the app is the exceptional customer support provided by the team, with users praising the quick responses, thorough assistance, and willingness to go above and beyond to help with any issues or customizations. Users appreciate the user-friendly interface, the ability to tag products in customer photos, and the seamless integration with Instagram. The app is highly recommended for increasing user-generated content and enhancing product pages with real-life images. However, there are a few minor issues mentioned, such as limitations in displaying only the last 30 hashtags, delays in refreshing Instagram feeds, and occasional glitches that users have experienced. Overall, the app is commended for its functionality, ease of use, and the continuous improvements made by the responsive support team.

Highlights

Exceptional customer support and quick responses
User-friendly interface and seamless integration with Instagram
Ability to tag products in customer photos and increase user-generated content
Minor issues like limitations in displaying hashtags and delays in refreshing feeds
Continuous improvements and willingness to go above and beyond to assist users

Rating Breakdown

  • 5
    90% (71 ratings)
  • 4
    9% (7 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (1 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 100% (79)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Sept. 30, 2025

What really stands out is their incredible customer support. They were always so easy to talk with and were extremely thorough in assisting with all the concerns and issues I raised. It's a great tool, made even better by a fantastic and responsive team. Highly recommended!

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much. It was a pleasure assistant you.

5 / 5 Share

Aug. 2, 2025

Just got this app installed for better interation. The app is very user friendly. Their team is super cute, recorded loom video to demonstrate the problem well&clear; Replies fast & solves all the problems. Definitely recommend!!

Using app

About 2 years

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much and it's my pleasure to help. I'm glad that our customizations can get you to display it the way you want it.

5 / 5 Share

July 28, 2025

So far loving the app and the customer support which is super friendly! They implemented a few features I needed very quickly, and I'm very pleased with the turnaround! I've been looking for a gallery app that allows you to tag products so you can create UGC product galleries for ages. The layouts are stylish, and the app is VERY customisable.

Using app

4 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for the kind review! Most importantly, we're happy that you find an app that suits your UGC needs! Please give us more feedback so we can continue to improve the product and let me know if you need any more help.

5 / 5 Share

July 2, 2025

I've had Social Photos installed for 5 years and it has been awesome for keeping all my customer photos. For most of those 5 years, I have been extremely happy with the app and I recommend it often! It wasn't until recently that I needed to reach out to support and literally had the best app support experience of my life! Great value, great features, easy to use, and amazing customer support. What else could you ask for?

Using app

About 4 years

Total reviews

4

Average rating

3.5

Developer Reply

Oh thank you so much for the kind review. We're very glad that you find Social Photos useful and has been using it for a long time. Please let me know if there's anything else I can do for you. -Oky

5 / 5 Share

June 17, 2025

Great app - lots of features available for the price. I spoke with Oky regarding the CSS of the gallery page, and we got help fast & interaction was easy. Would 100% recommend!

Using app

5 days

Total reviews

8

Average rating

5.0

Developer Reply

It's my pleasure to help you. Please let me know if there's anything else I can do for you.

All reviews

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