Social Photos ‑ Instagram UGC for Shopify

Social Photos ‑ Instagram UGC

UGC From Instagram and Direct Uploads For Social Proof

Rating

4.8

feedback

149

Reviews

chart

#1,570

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    1%
  • Less than a month
    8%
  • Less than a year
    38%
  • More than a year
    50%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the app's functionality, ease of use, and the exceptional customer service provided by the support team. Many users highlighted the quick responses from the support team and their willingness to go above and beyond to assist with customization and troubleshooting. Users also appreciated the features of the app, such as the ability to display Instagram photos for every product, link Instagram galleries, and showcase user-generated content. The app was described as easy to set up and maintain, making it a valuable tool for increasing user engagement and enhancing product pages. However, there were a few users who mentioned issues with the app's responsiveness and some limitations in features, such as the number of hashtags that can be displayed and email notification problems.

Highlights

Positive customer service and support
Ease of use and functionality
User engagement and product enhancement
Issues with responsiveness and limitations in features

Rating Breakdown

  • 5
    89% (132 ratings)
  • 4
    7% (10 ratings)
  • 3
    0% (0 ratings)
  • 2
    2% (3 ratings)
  • 1
    3% (4 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Aug. 6, 2024

Nice app and excellent service!!

Using app

--

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for the review. Happy to help you.

5 / 5 Share

July 2, 2024

Great support over the years, especially most recently from Oky Sabeni who helped me through a confusing problem (a problem of my own making lol). Aside from all that, the app just works great and I suggest any brand start ASAP with UGC. It makes a big difference and pays off big.

Using app

Almost 8 years

Total reviews

2

Average rating

4.5

Developer Reply

Thank you so much for the kind words! It was my pleasure to help you. Yea, Instagram integration can be a scary mess, but we're always here to help.

5 / 5 Share

May 2, 2024

Absolutely amazing app with all features I was looking for, you can show your insta photos for every product, upload your own photos and also link instagram gallery to products. This is the best app and I am truly happy I found it. Also best customer service and thank you for developing Social Photos, I wish more businesses get to know about it and install.

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much! It is my absolute pleasure to help you. Please let me know if I can further help in any way.

5 / 5 Share

Aug. 7, 2023

They went above and beyond to help us customize some things we wanted changed. Fast responses and truly helpful. They could have just said that isn't a feature and moved on, but they wanted to help and got it done. Hard to find these days and it's appreciated on our end

Using app

3 months

Total reviews

9

Average rating

4.3

Developer Reply

Aww, thank you for such kinda words! We really appreciate it, and it's such a pleasure to work with you!

5 / 5 Share

July 24, 2023

Wonderful experience!! They went above and beyond to implement one of our suggestions that helps our store tremendously. Thank you!

Using app

10 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much! It was such a pleasure to help you.

All reviews

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