Rating

4.9

feedback

76

Reviews

chart

#2,221

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    12%
  • Less than a month
    28%
  • Less than a year
    42%
  • More than a year
    18%

Reviews Summary

The reviews for the Social Photos Shopify App are overwhelmingly positive, with users praising the app's ease of use, extensive features, and exceptional customer support. Many users highlighted the quick response times and helpfulness of the support team, particularly mentioning team members like Oky, Riley, and Max. Customers appreciated the app's ability to showcase user-generated content, integrate Instagram photos, and enhance product pages with real-life images. The customization options and continuous improvements made by the developers were also well-received. However, a few users mentioned minor issues such as delays in Instagram photo updates, limitations on hashtag display, and occasional glitches. Overall, the app was highly recommended for its functionality and the dedication of the support team.

Highlights

Positive customer support and quick responses
Ease of use and extensive features
Integration of user-generated content and Instagram photos
Customization options and continuous improvements
Minor issues like delays in photo updates and limitations on hashtag display

Rating Breakdown

  • 5
    89% (68 ratings)
  • 4
    9% (7 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (1 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 100% (76)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Sept. 30, 2025

What really stands out is their incredible customer support. They were always so easy to talk with and were extremely thorough in assisting with all the concerns and issues I raised. It's a great tool, made even better by a fantastic and responsive team. Highly recommended!

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much. It was a pleasure assistant you.

5 / 5 Share

Aug. 2, 2025

Just got this app installed for better interation. The app is very user friendly. Their team is super cute, recorded loom video to demonstrate the problem well&clear; Replies fast & solves all the problems. Definitely recommend!!

Using app

About 2 years

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much and it's my pleasure to help. I'm glad that our customizations can get you to display it the way you want it.

5 / 5 Share

July 28, 2025

So far loving the app and the customer support which is super friendly! They implemented a few features I needed very quickly, and I'm very pleased with the turnaround! I've been looking for a gallery app that allows you to tag products so you can create UGC product galleries for ages. The layouts are stylish, and the app is VERY customisable.

Using app

4 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for the kind review! Most importantly, we're happy that you find an app that suits your UGC needs! Please give us more feedback so we can continue to improve the product and let me know if you need any more help.

5 / 5 Share

July 2, 2025

I've had Social Photos installed for 5 years and it has been awesome for keeping all my customer photos. For most of those 5 years, I have been extremely happy with the app and I recommend it often! It wasn't until recently that I needed to reach out to support and literally had the best app support experience of my life! Great value, great features, easy to use, and amazing customer support. What else could you ask for?

Using app

About 4 years

Total reviews

4

Average rating

3.5

Developer Reply

Oh thank you so much for the kind review. We're very glad that you find Social Photos useful and has been using it for a long time. Please let me know if there's anything else I can do for you. -Oky

5 / 5 Share

June 17, 2025

Great app - lots of features available for the price. I spoke with Oky regarding the CSS of the gallery page, and we got help fast & interaction was easy. Would 100% recommend!

Using app

5 days

Total reviews

9

Average rating

5.0

Developer Reply

It's my pleasure to help you. Please let me know if there's anything else I can do for you.

All reviews

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