TestimonialHub for Shopify

TestimonialHub

Add your Facebook, Google, and Yelp reviews to your homepage!

Developer
View on App Store

Rating

4.7

feedback

182

Reviews

chart

#3,011

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    2%
  • Less than a month
    15%
  • Less than a year
    51%
  • More than a year
    30%

Reviews Summary

The reviews for the Social Testimonial Slider Shopify App are overwhelmingly positive, with users praising its ease of use, effectiveness, and customer support. Many users appreciate the app's functionality in displaying reviews from various platforms like Google and Facebook seamlessly on their websites. The free version is highly regarded for its features, and the paid version is considered affordable and valuable. Users also highlight the quick setup process and the professional look it adds to their sites. However, there are a few negative reviews mentioning issues with customer support responsiveness, bugs in displaying customer photos, and difficulties in stopping billing.

Highlights

Ease of use, effectiveness, customer support
Integration with Google and Facebook reviews, seamless display
Affordability, value for money
Quick setup process, professional look
Issues with customer support responsiveness, bugs, difficulties in stopping billing

Rating Breakdown

  • 5
    91% (166 ratings)
  • 4
    6% (11 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (1 ratings)
  • 1
    2% (4 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 21, 2024

It has worked well and is easy to use.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

April 15, 2024

Credo sia l'unica app gratuita nel suo genere a funzionare correttamente.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 22, 2024

What's to dislike with this app? After a small amount of set up, it does exactly what you need. The team are great to answer any time you need an extra hand. I have a love-hate relationships with many apps on Shopify but this one is just great. No notes.

Using app

Almost 3 years

Total reviews

4

Average rating

5.0

1 / 5 Share

March 15, 2024

I can't get ahold of anyone from this app. I've sent several messages to them no answer. I have not been able to access my app & get into my reviews for my site. Every time it states I have no access?? Can someone respond back to me!

Using app

Over 1 year

Total reviews

12

Average rating

3.3

Developer Reply

The app has been working since yesterday. I have responded to all emails. Please send another one through the Shopify app admin screen if it is still not working for you.

4 / 5 Share

March 18, 2024

This has been great for a long time, but now the admin section won't load properly, and there are loads of fake spam reviews sneaking onto our homepage (not from Facebook) that we can't remove. So, there might be security issues here too. Waiting to hear from the developer on this, but it looks like it's no longer being maintained. --- UPDATE - developer was away which explains the silence and the issue. Thanks for getting in touch, and for fixing so quickly. Was still a bit alarming to have these junk reviews on the home page for a number of days, without the ability to remove them. We were very close to just deleting the app, and finding an alternative. Glad to hear its still being maintained.

Using app

Over 2 years

Total reviews

3

Average rating

3.7

Developer Reply

I have been on vacation for a few days and there was an autoresponder email that went out. The app should be back up and running again. There isn't a way for fake reviews to be inserted into the app. Facebook has been having trouble with spam lately. You can hide or delete the reviews on the Review List page.

All reviews

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