Socital Exit‑intent Pop Ups for Shopify

Socital Exit‑intent Pop Ups

Collect leads and promote offers with ready-made popups

Rating

3.1

feedback

12

Reviews

chart

#3,084

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    8%
  • Less than a day
    0%
  • Less than a month
    25%
  • Less than a year
    50%
  • More than a year
    8%

Reviews Summary

The reviews for the app are overwhelmingly positive, with users praising its ease of use, customer service, and effectiveness in driving promotions and increasing conversions. Customers appreciate the up-to-date UI, solid functionality, and the ability to run various promotional campaigns effortlessly. The customer support team is highlighted as responsive, helpful, and knowledgeable, with users mentioning specific instances where they received personalized assistance and solutions. However, there is a recurring theme of some users experiencing issues with lack of support and slow response times, leading them to consider looking for alternatives.

Highlights

Ease of use and effectiveness in driving promotions
Responsive and helpful customer service
Issues with lack of support and slow response times

Rating Breakdown

  • 5
    92% (11 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    8% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Aug. 5, 2024

Great app however lack of support and customer service is poor! over the past few months we have continued to contact regarding features not performing how they should be, we have contacted to navigate these issues and have not been responded too. We're currently looking for replacements

Using app

--

Total reviews

6

Average rating

2.5

5 / 5 Share

Dec. 30, 2021

This is such a great tool. I am constantly using this app to drive my promotions. I get great ROI on this. Instead of sending emails now I tend to just use this and it gets the message to all visitors to the site. I also love the customer service. They are always there to help out. In the beginning, I had an amazing call with them and they helped me really understand the best way to use this app.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you very much for the kind words! We are glad that Socital has become a great ROI partner for Best Skin Within. Keep up the great work and we are always here to help!🙌

5 / 5 Share

Nov. 22, 2021

It is a solid app with up-to-date UI and tech. But the absolute best about it is the customer support! They were so quick to help me. We had an offer campaign (popup) that had a 15% CR and made over 1,2k revenue in a day with this app - I recommend it.

Using app

2 days

Total reviews

6

Average rating

4.8

Developer Reply

Wow!! These numbers look really impressive! Keep up the great work!💪

5 / 5 Share

March 25, 2021

I am still experimenting because my shopify store is not actually live yet. But I found that the socital app will untie my hands in the future to run a variety of promos and will increase my site's traffic. I love the easiness and the functionality so much.

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 10, 2021

Such an easy-to-use app with a wonderful interface!! Also, I reached out with a question and I got a response and a solution! Evi was kind enough to code the exact design I had in mind. I appreciate your commitment to your beautiful creation! Wish you guys all the success! :) - M

Using app

11 months

Total reviews

3

Average rating

5.0

Developer Reply

So glad you enjoy using Socital so far! Keep up the great work🚀

All reviews

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