Solvea: AI Chatbot & Live Chat
AI chatbot automates support and turns chats into sales
Rating
5.0
feedback
2
chart
#2,934
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Reviews Summary
Solvea is highly praised by users for its ability to handle calls, texts, and emails seamlessly. The setup process is quick and easy, requiring no coding skills. Users appreciate the unified inbox feature that consolidates all customer communication channels, making it convenient for the team to manage inquiries. The AI functionality is efficient in resolving most tickets independently, reducing the workload for the support team. Additionally, the SOC 2 certification adds a layer of trust and security for users. Overall, Solvea is considered the best support tool used on Shopify by many merchants.
Highlights
Review RSS Feed
All reviews
April 6, 2026
One AI agent for calls, texts, and emails — finally. We've tried a lot of support tools, but Solvea is the first that actually covers every channel our customers use. Setup took under 5 minutes with zero coding. The unified inbox alone was a game-changer — no more juggling between phone, email, and chat separately. The AI handles most inquiries on its own, which has cut our team's workload significantly. SOC 2 certified too, which matters for us. Genuinely the best support tool we've used on Shopify.
Using app
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Total reviews
2
Average rating
5.0
April 5, 2026
Solvea handles calls, emails, and SMS automatically — setup was done in minutes, no tech skills needed. Everything lands in one inbox, which keeps our team sane. The AI resolves most tickets on its own, and it's SOC 2 certified which gave us peace of mind. Best decision we've made for customer support.
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