Sonic ‑ Trax
Order Delivery through Sonic from within your e-Store
Rating
2.4
feedback
5
chart
#1,255
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
20%
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Less than a month
40%
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Less than a year
20%
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More than a year
0%
Reviews Summary
The reviews for the Trax Shopify App are mixed, with some users expressing dissatisfaction with the service and lack of support. Issues such as the app not working properly, delays in receiving requested materials, and slow response times from the support team were mentioned. However, there were also positive comments about the app's functionality, with users appreciating features like the ability to generate labels and the overall helpfulness of the app. Suggestions for improvement included enhancing app speed, adding tracking page functionality, and optimizing the process for printing airways labels.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
May 4, 2024
Very Bad service, no one replies, app doesn't work properly either doesn't print bookings, on asking for support they say we don't have any app
March 9, 2024
Its not about Trax Shopify App but the whole process of TRAX team. Not satisfied with Salesperson & delivery person. I have opened COD account & requested flyers, 3 days and I have not received my flyers, my 2 orders delayed because of this. support ask to send email to [email protected] and no response from them as well
Jan. 25, 2024
its good but you can't book some orders they get book several time on trax portal but don't get update on shopify
Sept. 6, 2023
Trax Shopify App very Helpful but needs to be more improvement like app speed very low tracking page functionality also should be available in app and airways name changed to shipping label and print airways label load very slow I hope trax technical team focus to these points and update
March 23, 2023
Plz add download labels button once labels are generated. so we can download labels from same page in 1 click. That will save a lot of time.
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