soona: Product Photos, AI, UGC for Shopify

soona: Product Photos, AI, UGC

virtual product photo studio

Developer

Rating

4.5

feedback

21

Reviews

chart

#826

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    57%
  • Less than a year
    33%
  • More than a year
    10%

Reviews Summary

Soona has received overwhelmingly positive reviews from ecommerce merchants who have used their services. Customers praise the easy-to-use platform, friendly and responsive photographers, and the seamless integration with Shopify for payment. The team at Soona is commended for their professionalism, creativity, and dedication to excellence in capturing the essence of the products. Positive themes include exceptional customer service, high-quality photos, and a smooth process from start to finish. However, there are a few negative reviews mentioning slow customer service and subpar photography quality in some cases.

Highlights

Exceptional customer service and professionalism
High-quality photos and creative content
Easy-to-use platform and seamless integration with Shopify
Mixed feedback on photography quality and customer service
Positive experience and satisfaction with the service

Rating Breakdown

  • 5
    90% (19 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    10% (2 ratings)

Reviews with Text

  • 90% (19)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Oct. 31, 2024

Working with Soona has been an absolute pleasure! Their team was not only easy to work with but also incredibly attentive to our specific needs. They followed our instructions to the letter and provided exceptional customer service throughout the entire process. The finished photos of our product, GREEN Organic Energizing Electrolyte Hydration Mix, are simply stunning. These images perfectly capture the essence of GREEN and will be a fantastic addition to our website, drinkgreendaily.com. Soona's professional touch has helped us visually communicate the quality and vibrancy of our organic offerings to our customers. The clarity and creativity of the photos reflect Soona’s dedication to excellence and have truly exceeded our expectations. We look forward to a continued partnership and highly recommend their services to anyone looking for top-notch creative content. Visit drinkgreendaily.com to see how beautifully Soona’s photography showcases our products. Thanks again to the whole team at Soona for such fabulous work!

Using app

17 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 24, 2024

Great service. They need a little better work with styling. But overall great

Using app

23 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 3, 2024

The platform is easy to use and navigate and includes reminders. I just completed my first shoot with Soona and am very pleased - friendly and responsive photographer you can collaborate with in real-time. We are happy with our photos.

Using app

15 days

Total reviews

7

Average rating

4.9

1 / 5 Share

Sept. 27, 2024

Slow and bad customer service. Stay away at all costs.

Store

FO

Using app

8 days

Total reviews

3

Average rating

3.7

5 / 5 Share

Aug. 24, 2024

Great Service and fast!

Store

Jimmy

Using app

About 2 years

Total reviews

3

Average rating

5.0

All reviews

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