soona: Product Photos, AI, UGC for Shopify

soona: Product Photos, AI, UGC

virtual product photo studio

Developer

Rating

4.7

feedback

29

Reviews

chart

#555

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    38%
  • Less than a year
    41%
  • More than a year
    17%

Reviews Summary

Soona, the Shopify App, has received overwhelmingly positive reviews from ecommerce merchants. Users praise the app for its exceptional customer service, ease of use, fast service, and high-quality photos. The app is commended for its professional touch, dedicated team members, and seamless integration with Shopify. Positive themes in the reviews include excellent customer service, smooth process, affordability, and creative content creation. However, there are a few negative reviews mentioning slow customer service and subpar photography quality. Overall, Soona seems to be a valuable tool for merchants looking to enhance their online store with professional product photography.

Highlights

Exceptional customer service, ease of use, fast service, high-quality photos
Professional touch, dedicated team members, seamless integration with Shopify
Affordability, creative content creation
Slow customer service, subpar photography quality

Rating Breakdown

  • 5
    93% (27 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    7% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Oct. 31, 2024

Working with Soona has been an absolute pleasure! Their team was not only easy to work with but also incredibly attentive to our specific needs. They followed our instructions to the letter and provided exceptional customer service throughout the entire process. The finished photos of our product, GREEN Organic Energizing Electrolyte Hydration Mix, are simply stunning. These images perfectly capture the essence of GREEN and will be a fantastic addition to our website, drinkgreendaily.com. Soona's professional touch has helped us visually communicate the quality and vibrancy of our organic offerings to our customers. The clarity and creativity of the photos reflect Soona’s dedication to excellence and have truly exceeded our expectations. We look forward to a continued partnership and highly recommend their services to anyone looking for top-notch creative content. Visit drinkgreendaily.com to see how beautifully Soona’s photography showcases our products. Thanks again to the whole team at Soona for such fabulous work!

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 24, 2024

Great service. They need a little better work with styling. But overall great

Using app

23 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 3, 2024

The platform is easy to use and navigate and includes reminders. I just completed my first shoot with Soona and am very pleased - friendly and responsive photographer you can collaborate with in real-time. We are happy with our photos.

Using app

About 1 month

Total reviews

7

Average rating

4.9

1 / 5 Share

Sept. 27, 2024

Slow and bad customer service. Stay away at all costs.

Store

FO

Using app

8 days

Total reviews

3

Average rating

3.7

5 / 5 Share

Aug. 24, 2024

Great Service and fast!

Store

Jimmy

Using app

About 2 years

Total reviews

2

Average rating

5.0

All reviews

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