Lace The Game review for ZigZag Returns & Exchanges
May 15, 2019
We needed a returns app that gives customers the option to look up their order using the phone number or the email they provided at checkout. So many returns apps still use the out of date process of only letting customers enter an email address. Clicksit saved us from having to manually process those returns. On top of saving us time it was extremely easy to set up and integrated perfectly with our store! Also love that we get an email alerting us that we have a return request waiting to be reviewed. We have zero complaints about this app and highly recommend it.
Thank you for the review, and great to have you onboard. We are really pleased to see that your customers are returning using their mobile phone number. We are seeing checkout through mobile phone number increase day on day, so felt it was really important our app accommodated that when it came to returns.