Teeny Bumps review for ZigZag Returns & Exchanges
Dec. 2, 2021
The app does not work on safari does not work on mac, you need to download google chrome. I can’t tell you how many times customers tell me the app is down when they are trying to arrange returns. I’ve contacted support about this numerous times, nothing is ever done about it, this has been going on for 6 months. I’m currently sourcing a new returns center. I wouldn’t recommend
Hi Teeny Bumps, sorry for your experience here. The app does work on Safari, but it depends on your specific browser settings. Support has got in touch to assist with this, and will be able to get this resolved for you immediately. The return portal itself works across all browsers irrespective of a customers settings, and we have no reported downtime so we can explore any specific customer issues with you on a call. We have also carried out a major update of the app which is now complete and due for release at the end of this month. This update will mean that your Safari settings no longer matter when logging in to the app admin. We will get any issues resolved for you as soon as we can get on a call. Look forward to speaking soon. Best Clicksit Support
