Pretty Pickled review for ZigZag Returns & Exchanges
May 14, 2022
I'm looking for an app that will ultimately save me time and I don't believe this will do that. There aren't enough email options (e.g. a separate automated email for an exchange vs a return) and so when I tested the app as a pretend customer I was left in the lurch not knowing if my exchange request had been acknowledged/ would be sent out to me. This won't save me time as I'd still have to communicate with the customer separately. It also looks a little clunky.
Hi, Hope you're well and thanks for the review. We do have email templates available within the app that you can send out to a customer at any time, you can also free type these emails but we suggest having templates pre-made ready to go to save you time. I feel that a demo with our team will help resolve and clear up the issues above. Please reach out so we can assist. Thanks, Clicksit Support
