Rating
5.0
feedback
3
chart
#5,778
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
0%
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Less than a month
67%
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Less than a year
0%
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More than a year
0%
Reviews Summary
The Spark Tools for Inbox app has received overwhelmingly positive reviews from users. Customers appreciate the app's ability to add much-needed feedback to the Shopify inbox, customize proactive chat messages, and offer a toggleable offline mode for easy online/offline management. Users also praise the app for its customization options, including the ability to change fonts, update headings, add logos, and modify chat icons to align with their brand perfectly. The app's scheduling feature and effectiveness in filtering out spam messages have been highlighted as significant benefits. Additionally, users have commended the developer, Donald, for providing exceptional support and assistance, going above and beyond to resolve issues and even offering additional English conversation classes. Overall, the app is described as the best solution for live chat via Shopify inbox, well-priced, and supported by a knowledgeable developer.
Highlights
Review RSS Feed
All reviews
Feb. 3, 2026
App adds much needed feedback to shopify inbox, proactive chats are an essential driving force of our business, being able to customize the pro active chat message drives more conversions, as well as offering a toggleable offline mode for easy online/offline management, this is the single best solution for live chat via shopify inbox that exists, it's really well priced for what it does and the developer is knowledgeable and a fantastic help. I'd leave 6 stars if I could.
Feb. 5, 2025
This app is a hidden gem! It makes the native Shopify Inbox app fully customizable, allowing you to change fonts, update headings, add your own logo, modify the chat icon, and more - all to suit your brand perfectly. I'm so grateful for this app existing - definitely deserving of 5 stars!
Jan. 15, 2025
Spark Tools for Inbox is the only effective solution that truly delivers on its promises. The app offers an easy and intuitive scheduling feature, along with many other functionalities that made a big difference in our decision to use it. We no longer receive messages outside our company’s working hours, and spam from countries where we don’t deliver has completely disappeared. The app support doesn’t deserve just 5 stars—it deserves 10 stars! The developer, Donald, provided exceptional assistance. We had a Zoom call that lasted almost 2 hours, and everything was resolved with utmost professionalism and expertise. And as a bonus I had 2 hours of free English conversation class (cuz I'm brazilian and I've been working my vocab)... hahahaha If you need an app to enhance your Inbox functions, you’ve found it! Thank you so much for the app and the support, Donald—you’re amazing!
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