DCK Boardshorts review for Sparq Product Filter & Search

March 24, 2021

DCKBOARDSHORTS.COM Honest opinion: Our true rating is 4, but we didn't want to downgrade their rating, because they are great and deserve to be highly ranked. The app itself works well and is a must-have on any Store. They are able to set it up according to your Theme and to your liking, which is great! If your store is fairly basic and you don't have any special needs, 100% perfect. Customer support is also great (on the first few back-and-forths) as they reply quickly and the live chat option on the app's dashboard is a top feature. You can also set-up a video-chat if needed. ...BUT... It is NOT easy to set up at all all if your store has special requests and needs. Our store has been taking almost 4 weeks to set up and we're still not at 100%. Sometimes delay was due to difficult requests on our end, but sometimes we were unanswered for 3/4 days. Overall, we HIGHLY recommend this app, specially if your requests are not too sharp. If they are, we also truly recommend it, but be prepared for a bit of a headache, lots of time invested and some miscommunications. Good luck!