Rating

4.8

feedback

42

Reviews

chart

#1,239

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    10%
  • Less than a month
    43%
  • Less than a year
    40%
  • More than a year
    2%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising its functionality, ease of use, and exceptional customer support. Many users highlighted the app's customization options, deep integration with Shopify metafields, and the ability to create detailed comparison tables. The customer service team was consistently commended for being responsive, helpful, and quick to resolve any issues. However, there were a few negative comments regarding the setup process being challenging for some users and the need for bulk update options. Overall, the app seems to be highly recommended for its features and excellent support.

Highlights

Positive feedback on functionality and customization options
Exceptional customer support
Challenges with setup process and bulk update options

Rating Breakdown

  • 5
    95% (40 ratings)
  • 4
    0% (0 ratings)
  • 3
    2% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (1 ratings)

Reviews with Text

  • 93% (39)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Oct. 27, 2025

A great app that fully meets our needs. The customer service team is one of the fastest and most helpful we have ever worked with. Highly recommended.

Store

SNOWILL

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 20, 2025

Spec & Compare was a perfect upgrade to our Product detail page. We use it since around 6 months and love it's deep integration with shopify metafields. Their support is very reactive and helpful and luckily not often needed because the app just works.

Store

Jowissa

Using app

6 months

Total reviews

9

Average rating

5.0

Developer Reply

Thank you for your review and the very valuable feedback you gave us. Keep up the good work on your store!

5 / 5 Share

Aug. 28, 2025

Powerful app and super quick support!

Using app

About 4 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thanks a lot, Passenger team, for your nice review of our comparison tables app. We'd like to thank you again for your great feature suggestion, which helped improve our app! Keep up the good work on your store!

5 / 5 Share

Aug. 27, 2025

Easy to use.

Using app

6 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your review! We're glad to hear you found the app easy-to-use. Feel free to reach us again if you have further questions :).

1 / 5 Share

Aug. 21, 2025

I found this app to be an absolute nightmare to set up. I installed it and uninstalled it three times because I really wanted it to work. Instead, there have been many hours of my life wasted on this. Support was slow and robotic. I would guess this app is good if you have a small product range and want to tinker, tinker, tinker with your site. Otherwise, bleah. I note that developers were quicker, and more thorough in their reply to this review than they ever were when I reached out for their assistance.

Using app

About 14 hours

Total reviews

7

Average rating

3.4

Developer Reply

We're sorry to hear you did not like the app, although we feel your review is highly unfair. We did our best to help you; we gave you links to documentation, screenshots, and more. Unfortunately, whenever we tried to help you, you never answered, making it extremely hard to give you any help. You did not respond to our instructions, leaving us in the dark about where you were being stuck. We tried our best with you, but support is not a single-handed effort. You also have to answer and try to tell us exactly where you are stuck so we can help you further. Also, answering us, "I am sure you are nice people, but right now, I fucking hate you," to the uninstall reason while we just tried to help you set up the app is highly disrespectful. All our other customers find the app easy to use. We sincerely hope that you are treating your customers more politely. We'd prefer you not re-install our app in the future, as we don't want to deal with merchants like you.

All reviews

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