Purse Schwag review for Ultimate Special Offers

1 / 5

Nov. 28, 2021

** HAVING ISSUES WITH BFCM and no one is around to help! App is not working correctly on the busiest days of the year. loosing sales fast. highly frustrated! I do love this app and have had it for several months now. While it is a great app, it does have its problems. The app creates bundles and helps with up sells, which is always a plus, but the issues lie with coding, and unless you are an expert it can be hard to maneuver. If you use bundling or Buy X and Get Y settings, you loose money because it takes the discounts from the highest cost product, not the lowest. The Free Gifts are slow to pop up causing the customer to become irritated and abandon cart. While customer service is helpful the problems have not been resolved as of yet. I have been told it is a work and progress and they are aware, but no eta. For the money I am paying for the app, these should not be an issue. Meanwhile I will continue to loose profit and customers. Looking for a new app to replace this one now. Will see which one happens first, the fix or new app.

Using app

Almost 5 years

Total reviews

2

Average rating

3.0

Ultimate Special Offers for Shopify
Ultimate Special Offers
4.6 star
661 reviews

USO: Discounts & Promotions - Shopify App

Developer
Shopify App Store