Devon Wick Candle Co. Limited review for Ultimate Special Offers

April 27, 2020

I love this app most of the time. It works most of the time. But those 10% of times it doesn't it costs us money every day. We have an any 5 for £10 off on our website, most of the time it works perfectly. But the 10% of the time it'll not apply the discounts, meaning we have customers compain that the discounts aren't working and refund them X amount. As it doesn't work all the time we're also losing a lot of sales due to abandon carts. I'd happily pay $200 a month for an app like this to work 100% of the time. Another issue with it is it doesn't work with abandon checkouts. It sends them an email and takes them to the checkout page where the discounts don't apply. I understand if they have to be taken to the cart page to apply discounts - how about implementing your own abandon cart system which would take them to the cart page? TLDR: Love this app when it works but unfortunately doesn't always work.