All reviews

Rating Breakdown

  • 5
    98% (274 ratings)
  • 4
    1% (2 ratings)
  • 3
    0% (1 ratings)
  • 2
    1% (2 ratings)
  • 1
    0% (1 ratings)

Reviews with Text

  • 99% (276)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 30, 2020

We are very happy with this app! The support team was able to help us tweak the UI to fit better with our branding and they were quick and easy to work with.

Using app

10 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 29, 2020

We faced a few problems during our setup of the app & contacted the support - they reacted quickly & solved every problem we had. Vivek was the best: super nice, quick and professional with the solutions! Great work!

Using app

2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 26, 2020

I never had such an amazing customer service like with this app. I asked them to customize some things for me and they did it very fast. The best app for product recommendations!

Store

Maska

Using app

9 days

Total reviews

9

Average rating

4.2

5 / 5 Share

Dec. 22, 2023

This is a mission-critical app for us and it works well and does what it says it will.

Using app

Over 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 20, 2020

Such an easy app to use and the support staff are amazing! Every issue I had was sorted overnight and they had a fast response time to all of my requests.

Using app

26 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 16, 2020

We use the app to add on service for certain products. Brilliant app and we feel lucky that we found it. Very good and fast service. Thanks a lot Team SpiceGems.

Using app

About 14 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 10, 2020

Great app and awesome support. I needed help with my shop theme and the support guys helped me right away and more than I expected. They have adjusted everything to our theme look and the addons now look fabulous.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 7, 2020

Fantastic team. They have been nothing short of responsive and helpful. And the app works perfectly. Highly recommended.

Store

GENTLMN

Using app

6 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 24, 2020

Perfect app for my sock collection! And amazing how helpfull this team is! They delivered more than I asked for, thinking with me to make a better experience for the customer! Do not doubt for a second if this is what you need. Thank you so much, nadia

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 22, 2020

Easy-to-use app that lets you decide which related (add on) products to display for a given product or collection. The support team was very responsive when I request assistance with the initial app installation.

Using app

1 day

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 16, 2020

Good app, does what it promises, and customizations are possible via support. excellent support, clear communication an timely responses. Thank you

Using app

6 days

Total reviews

17

Average rating

4.7

5 / 5 Share

Sept. 15, 2020

I needed to be able to list a main product. And then list all of the additional products that fit and/or support said main product. The Product Addon App was a perfect fit for what I needed to do. The App was easy to set up, and use. I was able to link up over 1360 products on my website without any problems. And when I found I needed help with customizing the app to present my added products more efficiently... The folks at Spice Gems were quick to respond to my cries for help, and solved my problem perfectly. I'm impressed, and very happy.

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 15, 2020

Fantastic app and excellent customer support. I reached out to customer support and they replied very quickly and assisted me

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 9, 2020

Great addition to any shop. Best part is the customer service. Not only do they answer VERY QUICK, they walk you through everything step by step and even go above and beyond to go in and do things for you if you're having issues. TOP NOTCH customer service and app. THANK YOU!

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 26, 2020

Great app and great support. Had issue with theme and they fixed liquid code up for me, everything works great now.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 22, 2020

No better add on app. Support super helpful with my multi store setup. Thank you for this great app

Using app

3 months

Total reviews

5

Average rating

3.4

5 / 5 Share

Aug. 20, 2020

This app is simple but has all function we need. It works perfectly. And support team also offer sincere support. I recommend this app to all online site.

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 19, 2020

This app ticks all the boxes. Works perfectly for our online store. And the support has been outstanding. Quick, informative and provides a fix. Would definitely recommend this app.

Using app

About 1 month

Total reviews

9

Average rating

4.8

5 / 5 Share

Dec. 6, 2021

Everything like it should be. The app works fast and very easy to use. It looks very good and has a lot of functions that are also possible to adjust. Very good support :) Can't say any negative. Regards, Joshua

Using app

7 months

Total reviews

18

Average rating

4.9

5 / 5 Share

June 7, 2023

Updates in 2023! I'm working on my new website design and this team is AMAZING as usual. Again they helped with the style. thanks Yatish!!! ---- [08/19,2020]amazing services!!!!! I wasn't expecting an app service's support team to respond to me in such a timely fashion. But they solved my problem in one day and did an amazing job beyond expectation. Without asking, they also update the add-on CSS to match my current theme. It saved a lot back and forth time. Another thing worth notice is that their support emails are also very professional. They highlighted area needs attention or action, from which I can feel how their team care about user experience:D Very happy about their product and services!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0