All reviews

Rating Breakdown

  • 5
    98% (281 ratings)
  • 4
    1% (2 ratings)
  • 3
    0% (1 ratings)
  • 2
    1% (2 ratings)
  • 1
    0% (1 ratings)

Reviews with Text

  • 99% (283)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 4, 2020

Product Add Ons enabled us to easily give recommendations with our entire product line. We were able to not only modify the look and functions to better fit with our existing tools, but the Product Add Ons development team was happy to assist us with some customization help and had a change request done in 24 hours for us

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 24, 2020

Don't be put off if the app doesn't look how you'd like 'out of the box'. Reach out to their support and (if your experience is anything like mine) you will have EXACTLY what you need within the space of a few quickly answered emails.

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 11, 2020

Best after purchase service I have had from a Shopify app! Thanks for sorting out my issues so quickly and efficiently! Love the product!

Using app

2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 10, 2020

Fantastic customer service by Vivek, he really helped with my particular requirements and went above and beyond. Highly recommended.

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 6, 2020

I needed help installing the app and within an hour the response team installed and updated the placement to my preference. Amazing support from the team!

Using app

About 4 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 3, 2020

Great product, but most importantly impeccable service - helped me endlessly until we got it looking just right. Hugely grateful and already seen incremental sales...

Using app

27 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 30, 2020

We are very happy with this app! The support team was able to help us tweak the UI to fit better with our branding and they were quick and easy to work with.

Using app

10 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 29, 2020

We faced a few problems during our setup of the app & contacted the support - they reacted quickly & solved every problem we had. Vivek was the best: super nice, quick and professional with the solutions! Great work!

Using app

2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 26, 2020

I never had such an amazing customer service like with this app. I asked them to customize some things for me and they did it very fast. The best app for product recommendations!

Store

Maska

Using app

9 days

Total reviews

9

Average rating

4.2

5 / 5 Share

Sept. 23, 2025

EPA is a mission-critical app for us and we use it on several of our stores. Very flexible app, and the dev team is great if you need any help. Highly recommended!

Using app

About 5 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 20, 2020

Such an easy app to use and the support staff are amazing! Every issue I had was sorted overnight and they had a fast response time to all of my requests.

Using app

26 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 16, 2020

We use the app to add on service for certain products. Brilliant app and we feel lucky that we found it. Very good and fast service. Thanks a lot Team SpiceGems.

Using app

About 14 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 10, 2020

Great app and awesome support. I needed help with my shop theme and the support guys helped me right away and more than I expected. They have adjusted everything to our theme look and the addons now look fabulous.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 7, 2020

Fantastic team. They have been nothing short of responsive and helpful. And the app works perfectly. Highly recommended.

Store

GENTLMN

Using app

6 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 24, 2020

Perfect app for my sock collection! And amazing how helpfull this team is! They delivered more than I asked for, thinking with me to make a better experience for the customer! Do not doubt for a second if this is what you need. Thank you so much, nadia

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 22, 2020

Easy-to-use app that lets you decide which related (add on) products to display for a given product or collection. The support team was very responsive when I request assistance with the initial app installation.

Using app

1 day

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 16, 2020

Good app, does what it promises, and customizations are possible via support. excellent support, clear communication an timely responses. Thank you

Using app

6 days

Total reviews

17

Average rating

4.7

5 / 5 Share

Sept. 15, 2020

I needed to be able to list a main product. And then list all of the additional products that fit and/or support said main product. The Product Addon App was a perfect fit for what I needed to do. The App was easy to set up, and use. I was able to link up over 1360 products on my website without any problems. And when I found I needed help with customizing the app to present my added products more efficiently... The folks at Spice Gems were quick to respond to my cries for help, and solved my problem perfectly. I'm impressed, and very happy.

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 15, 2020

Fantastic app and excellent customer support. I reached out to customer support and they replied very quickly and assisted me

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 11, 2020

Great app and really wonderful support. Ran across an issue with the theme I was using and they solved it very quickly. Easy to learn and use.

Using app

3 days

Total reviews

1

Average rating

5.0