All reviews

Rating Breakdown

  • 5
    98% (333 ratings)
  • 4
    1% (3 ratings)
  • 3
    0% (1 ratings)
  • 2
    1% (2 ratings)
  • 1
    0% (1 ratings)
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5 / 5 Share

Oct. 30, 2020

Great customer service, and simple and easy to use app. Overall great experience so far. Higly recommend.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 30, 2020

Really great service. I asked them to customize it according to the look and feel we wanted and they did it exactly as we wanted and better! Super fast response too!

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 29, 2020

We faced a few problems during our setup of the app & contacted the support - they reacted quickly & solved every problem we had. Vivek was the best: super nice, quick and professional with the solutions! Great work!

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 26, 2020

I never had such an amazing customer service like with this app. I asked them to customize some things for me and they did it very fast. The best app for product recommendations!

Store

Maska

Using app

About 2 years

Total reviews

7

Average rating

4.1

5 / 5 Share

Oct. 20, 2020

Such an easy app to use and the support staff are amazing! Every issue I had was sorted overnight and they had a fast response time to all of my requests.

Using app

26 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 16, 2020

We use the app to add on service for certain products. Brilliant app and we feel lucky that we found it. Very good and fast service. Thanks a lot Team SpiceGems.

Using app

About 14 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 13, 2020

We use this app to suggest complimentary products to our customers. Works fantastic. The support team are excellent. Nothing is too much bother for them. Excellent communication.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 13, 2020

I loved the service for the app - I'm still on the trial version but the help and assistance I have received from the SpiceGems team has been commendable. I'm definitely subscribing to the paid plan. The product is exactly what I needed for my add-on services. It's very easy and seamless to use.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 10, 2020

Great app and awesome support. I needed help with my shop theme and the support guys helped me right away and more than I expected. They have adjusted everything to our theme look and the addons now look fabulous.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 7, 2020

Fantastic team. They have been nothing short of responsive and helpful. And the app works perfectly. Highly recommended.

Store

GENTLMN

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 4, 2020

Amazing customer service, made the experience of the app suited to our store perfectly! Customer service here is top notch and highly recommend the app if you are on the fence at all!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 2, 2020

This app is great. It does exactly what I need it to and the support I received was fast and professional.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 24, 2020

Perfect app for my sock collection! And amazing how helpfull this team is! They delivered more than I asked for, thinking with me to make a better experience for the customer! Do not doubt for a second if this is what you need. Thank you so much, nadia

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 22, 2020

Vivek with SpiceGems have been assisting us with customizing add ons and special inputs. He has been answering every single question of mine with 24 hours and is very nice, patient, and thorough in his email responses. 5 star service for sure!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 22, 2020

Easy-to-use app that lets you decide which related (add on) products to display for a given product or collection. The support team was very responsive when I request assistance with the initial app installation.

Using app

About 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 16, 2020

Good app, does what it promises, and customizations are possible via support. excellent support, clear communication an timely responses. Thank you

Using app

Over 2 years

Total reviews

13

Average rating

4.6

5 / 5 Share

Sept. 15, 2020

I needed to be able to list a main product. And then list all of the additional products that fit and/or support said main product. The Product Addon App was a perfect fit for what I needed to do. The App was easy to set up, and use. I was able to link up over 1360 products on my website without any problems. And when I found I needed help with customizing the app to present my added products more efficiently... The folks at Spice Gems were quick to respond to my cries for help, and solved my problem perfectly. I'm impressed, and very happy.

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 15, 2020

Fantastic app and excellent customer support. I reached out to customer support and they replied very quickly and assisted me

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 11, 2020

Great app and really wonderful support. Ran across an issue with the theme I was using and they solved it very quickly. Easy to learn and use.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 9, 2020

Great addition to any shop. Best part is the customer service. Not only do they answer VERY QUICK, they walk you through everything step by step and even go above and beyond to go in and do things for you if you're having issues. TOP NOTCH customer service and app. THANK YOU!

Using app

3 months

Total reviews

4

Average rating

5.0