All reviews

Rating Breakdown

  • 5
    98% (274 ratings)
  • 4
    1% (2 ratings)
  • 3
    0% (1 ratings)
  • 2
    1% (2 ratings)
  • 1
    0% (1 ratings)

Reviews with Text

  • 99% (276)
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5 / 5 Share

April 15, 2020

Customer service is amazing, they were able to fix every issue I had as well as customized the app for us!

Store

Gleeb

Using app

11 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 7, 2020

This app is great. Installation was quick&easy and when we got stuck with an issue specific to our theme the support was lightening fast to help us resolve the issue.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 7, 2020

Very happy. Simple to set-up. Needed a small tweak to the styling on our product page but the support was fast and very helpful. This has really helped cross-selling of our products, as the options are displayed right be the 'add to cart' button' without interfering pop-ups on the page, so has made a positive user experience. Thanks to the developers and support teams :)

Using app

About 23 hours

Total reviews

10

Average rating

5.0

5 / 5 Share

April 2, 2020

Just fantastic exactly what I was looking for very easy to set up and customer service was amazing they get right back to me by email every time. Thanks for a great product

Using app

2 days

Total reviews

2

Average rating

4.0

5 / 5 Share

April 2, 2020

Simple app that adds great revenue generating functionality. The customer service is quick and super helpful! Highly recommend.

Using app

3 days

Total reviews

4

Average rating

5.0

5 / 5 Share

March 18, 2020

Honestly, great plugin with great customer service. Support is second to none. I contacted them to help me out with theme integration and before I knew it, problem was solved.

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 16, 2020

One of the best app I use on my store. Their support is excellent. They response very quickly. I highly recommend.

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 13, 2020

Extremely Helpful!=] Resolve the question within 2 days. More important, it really helps on the sales!

Using app

3 months

Total reviews

8

Average rating

4.5

5 / 5 Share

March 11, 2020

I used this app to help my store to cross-sell products. I found the product very helpful. Customer service was extremely helpful and probably one of the best customer service experiences I have had. They were able to customize the app 100% helping me save money and time! I am very happy to have found this app. Furthermore, the communication was very professional and fast! I will recommend this app to anyone who needs the feature.

Using app

19 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 7, 2020

This App is clean and the team behind is fantastic. Even without contacting them, these guys were proactive to see who installed the app and if something was wrong, they contacted me before I reached out to them. The App appearance is clean and I don't see any bug in the functionality. Let's see what it brings up for us.

Using app

3 days

Total reviews

4

Average rating

5.0

5 / 5 Share

March 4, 2020

Great support and quick response. They changed everything and made sure it was working . Didn't know anything about css and how to customise it to the look i wanted, so i asked and they fixed it for me.

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 17, 2020

Great and easy to use app. Quick response from customer service. Attach adons to collections is really a great benefit.

Using app

2 days

Total reviews

4

Average rating

5.0

5 / 5 Share

July 21, 2020

I used this app to add cross-sell to my product page offering, via a minimalistic checkbox (after hours of testing bundle apps and custom coding) Works like a charm, customer service was mega quick. Fixed all within an hour of my request. Really appreciated. Able to use the custom CSS feature to make it look & feel native

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 23, 2020

Very helpful and responsive !!!! And they really spend time and effort to Help and sort out the problems as I am not a technical person at all !!

Store

EKOBOR

Using app

2 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 25, 2024

First Review: 1/22/2020 Thanks, Harshita, very responsive support. They are willing to extend and give full support for the client's needs. These apps are easy to navigate and very users friendly. I am a very happy customer. UPDATE 1/25/2024 I'd like to provide an update on my reviews for another amazing job done by Spicegems. The team done an amazing job! I'm truly overwhelmed by how accurately they've replicated the sample I provided. I haven't regretted choosing them as my partner app for my store since 2020. A 5-star rating doesn't suffice to express my gratitude for their responsiveness and accommodation of my requests.

Using app

Almost 4 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 21, 2020

The app does what it promises. I had some trouble finding where to insert the snippet and emailed for help. They took care of everything for me and then some. Using the app is intuitive and easy even for a non tecky person. Even changing the look of the app within the theme is pretty easy. This app allows me to present a product collection in a way that makes sense for my customers while still managing my inventory correctly.

Using app

3 days

Total reviews

6

Average rating

4.7

5 / 5 Share

Jan. 14, 2020

What a fantastic App not to mention how helpful and efficient the staff are in dealing with any issues. I can not recommend this app more. Thank you

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 4, 2020

This App is truly great and all the functions are easy to create. But the best thing on it is the very fast and professional helpcenter. Really amazing! Thank you. The Loewenbraeushop

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 2, 2020

I had a conflict with another app and these guys really came thru, wrote a custom script to fix the problem and everything works great now!!!

Using app

8 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 11, 2019

This is the second Shopify store that we built. The first app we installed was Product Addons. This is not just because of the App, it is powerful and versatile, that is 30% of the reason. The other 70% comes down to the INCREDIBLE support of the team. We wanted to do somethings very niche to us (we offer 2,000+ products with many customisations) and they helped us without any hesitation, even helping us on a bug from the theme affecting the product page. Their support is truly second to none and deserves all the recognition they can get, Shopify if you are reading this give these guys all your awards!

Using app

6 days

Total reviews

1

Average rating

5.0