All reviews

Rating Breakdown

  • 5
    98% (280 ratings)
  • 4
    1% (2 ratings)
  • 3
    0% (1 ratings)
  • 2
    1% (2 ratings)
  • 1
    0% (1 ratings)

Reviews with Text

  • 99% (282)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 22, 2025

After an extensive search for an app that supports true add-ons (not cross-sells or bundles), I landed on the EPA app. This app is very intuitive and easy to configure. Out of the box, the add on component looks great and needs no additional styling to fit in with my theme. The Spice Gems team have been super responsive to questions and set up multiple customizations for us very quickly. I highly recommend this app!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 29, 2025

If the app is not looking right on your store, just reach out to customer service and they will sort you out, extremely good customer service, very impressed, well done!

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 11, 2025

Great App, works just as advertised. Ran into some issues that needed customization and the support team was very helpful and able to provide the needed tweaks!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 6, 2025

This is a great app, and customer service is super responsive. Easy to implement and manage. I've been using the app for a few years now, and it's never caused any issues or problems. Love it.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 31, 2025

Great team with awesome support

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 28, 2025

Incredibly good support, very fast, and they know what they're doing. Even special requests can be implemented quickly. We're very satisfied and recommend the app.

Using app

11 months

Total reviews

9

Average rating

4.3

5 / 5 Share

July 23, 2025

Great app, incredible customer support.

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

July 15, 2025

All I can say is 'Wow'. We have been using the app for a while and it works really well. I recently requested a customisation that I didn't think was possible... The Spice Gems team worked magic and got the customisation going really quickly. Cannot recommend them enough. 20/10

Using app

About 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

July 9, 2025

I'm really happy with this app. It runs perfectly and has a ton of ways to customize it to your liking. I needed some specific help, and the support team got back to me by email in about a day and helped me get the exact custom setup I needed. The only thing I'd love to see added is the option for separate discounts for each addon, since right now you can only set one discount for everything.

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 1, 2025

App is great & the support is even better. We had some customisations we wanted to add so the add-ons worked how we wanted them to. After a few emails it was all sorted in a very quick & efficient manner. Highly recommend.

Using app

5 days

Total reviews

3

Average rating

5.0

5 / 5 Share

May 12, 2025

The app works exceptionally well. However, the support provided is even better than the app itself. Their support is simply wonderful - I couldn't ask for more. Thank you for everything.

Using app

28 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 7, 2025

quick response from developer on issues, now working great.

Using app

Over 1 year

Total reviews

1

Average rating

1.0

5 / 5 Share

March 28, 2025

Clean look, and extremely easy to use and manage. The developers are very responsive to support requests and implement changes quickly and exactly. Excellent overall experience!

Using app

About 1 year

Total reviews

9

Average rating

5.0

5 / 5 Share

Feb. 21, 2025

Very strong support team. Impressed by their level of support and knowledge.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 21, 2025

Very comprehensive tool, that does the job ! I contacted support for customisation and got instant functionnal fix

Using app

About 18 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 20, 2025

Very responsive and proactive!

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 7, 2025

We have a few add-ons for our main product but didn't want to use any bundling apps or change our shipping tool's integration behavior. I found EPA and set everything up the way I want it in just a few minutes. Really nice that you can override text labels, CSS, JS, etc. The various themes and store showcase helped a lot. I barely did any work, and now we're all set! Thanks team, great product.

Store

TRMNL

Using app

About 1 hour

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 31, 2025

Store

CAGEWRX

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 10, 2025

The basic app was already the closest to what we needed, but the developer responsiveness and ability to implement customizations was extraordinary. We ended up with EXACTLY what we needed with a relatively complex set of requirements. I was thoroughly impressed with this company.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 9, 2025

Because Shopify has a limited number of variants, I needed a custom option for a collection of products. I loaded the EPA-Easy Products Addons app and it didn't look quite right for what I needed. The team at Spice Gems was absolutely fantastic. Responsive. Timely. And accurately implemented what I needed. I'm thrilled to have found them! Thank you!

Using app

2 days

Total reviews

1

Average rating

5.0