Spiff 3D Product Customization
A product customizer in 3D - End to End Personalization
Rating
4.9
feedback
21
chart
#4,818
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
0%
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Less than a month
5%
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Less than a year
67%
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More than a year
24%
Reviews Summary
The Spiff 3D Product Customizer App has received overwhelmingly positive reviews from users. Customers praise the app for its boundless creative opportunities in 3D customization, excellent customer service, and dedicated team. Many users highlight the exceptional support provided by the team, particularly mentioning individuals like Darren and Shadi. The app is described as a game-changer in the market, offering high-quality customization, fast support, and a good price-performance ratio. Users appreciate the hands-on integration and the ability to create personalized documents effortlessly. Additionally, the app is commended for its powerful tool and the team's passion for helping users succeed. However, there are some negative comments regarding long loading times and delays in customer support responses, with one user mentioning better and more reliable alternatives on Shopify.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Sept. 11, 2023
Undoubtedly, the Spiff 3D Product Customizer App stands out as the undisputed leader in its category. Its capabilities are boundless, granting users a wide-ranging palette of creative opportunities in 3D. What truly distinguishes Spiff is their steadfast dedication to enhancing the customer experience on their platform. My interactions with their dedicated team, particularly for a significant company project, have consistently yielded invaluable support. In particular, Darren has been instrumental in delivering exceptional service, showcasing passion and commitment. Shadi, the owner, is very friendly and set us up for a successful project. Thank you, Spiff!
March 4, 2022
Very happy we choose Spiff and such a great company to work with. They go out of their way to ensure a very smooth experience, highly recommend.
March 4, 2022
I Have been using this App for the last 6 months and absolutely love it. Very good communication with any and all aspects of our sporting goods site. Would Highly recommend!!
Feb. 7, 2022
Used the app to create my customized shop. The support service is very bad. Sometimes you wait 2 weeks or longer for an answer and the informations you get are still not helpfull. They told me that it has an free version to manage settings before the release, but still I get the full billing and no answer from the Support service. The app itsself is good, but it has long loading times. I think overall it has better and reliable alternatives on shopify.
It's unfortunate that you had this experience. Over the period we got onto several video calls and made a video specifically for you that explained how you can build your own 3D models which is not a service we usually provide. We are still here to help and can help you to set up your store if you have now made your 3D assets or we can quote to make them for you as we quoted when you first enquired.
Oct. 27, 2021
I'm a proud Print & Marketing Partner of Spiff3D. I have been recommending it to all my print clients. If you are in the US and you print custom products and you need assistance setting your store with Spiff3D, hit us up on daus.io and we'll get you squared away quick. #spiffdaus3d cause spiff daus 3d better than anyone else.
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