All reviews

Rating Breakdown

  • 5
    95% (20 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    5% (1 ratings)
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5 / 5 Share

Sept. 11, 2023

Undoubtedly, the Spiff 3D Product Customizer App stands out as the undisputed leader in its category. Its capabilities are boundless, granting users a wide-ranging palette of creative opportunities in 3D. What truly distinguishes Spiff is their steadfast dedication to enhancing the customer experience on their platform. My interactions with their dedicated team, particularly for a significant company project, have consistently yielded invaluable support. In particular, Darren has been instrumental in delivering exceptional service, showcasing passion and commitment. Shadi, the owner, is very friendly and set us up for a successful project. Thank you, Spiff!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

March 4, 2022

Very happy we choose Spiff and such a great company to work with. They go out of their way to ensure a very smooth experience, highly recommend.

Using app

6 months

Total reviews

5

Average rating

4.8

5 / 5 Share

March 4, 2022

I Have been using this App for the last 6 months and absolutely love it. Very good communication with any and all aspects of our sporting goods site. Would Highly recommend!!

Using app

8 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Feb. 7, 2022

Used the app to create my customized shop. The support service is very bad. Sometimes you wait 2 weeks or longer for an answer and the informations you get are still not helpfull. They told me that it has an free version to manage settings before the release, but still I get the full billing and no answer from the Support service. The app itsself is good, but it has long loading times. I think overall it has better and reliable alternatives on shopify.

Using app

About 1 year

Total reviews

1

Average rating

1.0

Developer Reply

It's unfortunate that you had this experience. Over the period we got onto several video calls and made a video specifically for you that explained how you can build your own 3D models which is not a service we usually provide. We are still here to help and can help you to set up your store if you have now made your 3D assets or we can quote to make them for you as we quoted when you first enquired.

5 / 5 Share

Oct. 27, 2021

I'm a proud Print & Marketing Partner of Spiff3D. I have been recommending it to all my print clients. If you are in the US and you print custom products and you need assistance setting your store with Spiff3D, hit us up on daus.io and we'll get you squared away quick. #spiffdaus3d cause spiff daus 3d better than anyone else.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 14, 2021

SO happy that we found Spiff. We sell online furniture and have been searching for months for an all-in-one, affordable solution for customization to sell our products. Spiff has been ever so helpful in helping us on board, a local team fully committed to helping us has been the easiest transition into 3D I could ask for. 10/5!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

July 28, 2021

I have been working with the team at Spiff to be able to bring our supporters a higher level of visualization for our products, which are highly customizable, and this platform has helped bring those visual constructs to life! We are excited to see this continue with more variants of our products, and to continue working with the Spiff team! -The H2O Team

Using app

29 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 22, 2021

Their support team, and, of course, their software, is excellent! Helped us with our models, setup, you name it. Thank you Spiff

Store

Eargasm

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

April 9, 2021

Very satisfied with Spiff! Excellent and fast support, hands-on integration to exactly fit our (special) needs. We are using Spiff to let customers create personalized documents which are auto-send via email after purchase and will apply it to our other products in the near future. Thank you Spiff!

Using app

5 months

Total reviews

12

Average rating

4.8

5 / 5 Share

Feb. 20, 2021

Powerful tool with high-quality customization, very responsive contact persons, good price-performance ratio!

Store

LUSSONS

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 16, 2020

“In the Worlds before Spiff, Primal chaos reigned, Heaven sought order. But the Phoenix can fly only when its feathers are grown. The four worlds formed again and yet again, As endless aeons wheeled and passed. Time and the pure essences of Heaven, The moisture of the Earth, And the powers of the Sun and the Moon All worked upon a certain rock – old as Creation, And it magically became fertile. That first egg was named Thought, Shadi Taleb, the Father Buddha, Said, ‘With our thoughts we make the world.’ Elemental forces caused the egg to hatch, from it then came a stone carved label. The nature of Spiff was irrepressible!”

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Best review ever!

5 / 5 Share

Aug. 27, 2020

It took me time to write a review for Spiff's 3D Product Customizer. Not that the app is not answering our needs, on the contrary! If you were to discover a gold mine, would you share your discovery with potential competitors? Of course not! But if the true secret of this gold mine was that, the more people comes, the more gold it produces, what about now? Shadi and Spiff are more than a SAAS provider, they would go a long way to completely satisfy you, help you develop your customer's experience and go the extra mile for you. And their tool is as powerful as a big brand's own 3D visualizer that had costed them thousands of dollars, well, here you'll be paying 2 coffees per day to use it, how good is that? So go with all your confidence, you'll be in good hands.

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

All good things come to those who wait and your feedback is worth waiting for! You have been an excellent customer who have pushed us to do better work. The whole team here thanks you for your support

5 / 5 Share

Aug. 25, 2020

The owner Shadi and his team are extremely friendly and help you along every step of the way and are passionate about what they do. The app itself is incredible and a real game-changer in the market. Would recommend this app and the team to anyone and everyone. Thanks for all your help!

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks mate! As an Australian-based company you know how obsessed we are all with surfing, so this was the perfect match. Thanks for your support

5 / 5 Share

June 29, 2020

Spiff are amazing to deal with. As with any customisations, we have had our ups and downs, but Shadi (Director) has worked with me every step of the way to provide solutions to get the very best outcome, both for right now and for future updates. I love their passion for what they do but also how invested they are in helping me succeed. Shadi has both listened and implemented ideas and suggestions to make the system better, while helping me to clearly understand all the system is capable of and how I can further use this to grow my business. Spiff if truly an amazing app. It has cut my working hours down at least 10 hours a week and has allowed me to scale my business in a way that no other developer or app has enabled me to do to date (and I’ve tried!!). I really look forward to this continued partnership, it’s been worth every cent so far!

Using app

About 2 years

Total reviews

8

Average rating

5.0

Developer Reply

Thanks so much. Yes it was great getting your feedback to improve the functionality of our app and push the boundaries of customized print. Looking forward to working with you into the future!

5 / 5 Share

April 6, 2020

Amazing customer service from start to finish. The team at Spiff helped build me a 3D model. Any question I had they answered it in a timely manner. Will highly recommend over other companies

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for your kind words and support - the whole team got a kick when reading this! Looking forward to supporting your success in the future too.

5 / 5 Share

March 31, 2020

These guys are the real deal when you are looking for when the need for specific customization is needed. The support here that I have receive here takes away all the questions I had with the app. They are not scared to get on the phone and explain what they do and what they can offer. I been with these people for almost a month now and They can transform anything you have into a nice looking 3d model.

Using app

About 2 months

Total reviews

4

Average rating

4.3

Developer Reply

Thanks so much for your feedback. The plaques are a great idea and we were impressed with the degree of hand-made personalization which you apply to each product. Looking forward to supporting you more in the future as the store grows.

5 / 5 Share

March 20, 2020

Great app. I'll be honest I'm very new to web development, a complete novice. But the team at spiff are phenomenal, and were able to get everything set up exactly the way I wanted it. Great app with a great team behind it! Regards Zoa candle

Using app

About 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks mate for your honest review. Your candles are great and pleased you were the first custom candle-maker in the world to use our tech. Enjoy!

5 / 5 Share

March 12, 2020

Incredible product. But even more beyond that, the guys at Spiff are absolutely LEADERS in service!It's not like many of the apps where you can expect a reply after 3 weeks. These guys WANT to look after you and they deliver a one-of-a-kind stunning product. It's transformed my business' proposition!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Your shoes definitely pushed our tech to it's limits and we actually had to push through some new features to make it all possible, but the results are great. Very classy shoes. Our whole team want to buy a pair!

5 / 5 Share

Oct. 28, 2020

****THIS IS AN UPDATED REVIEW**** The Spiff team are simply incredible. Their system is hands down the greatest product customiser app out there and they're service is second to none. Nothing is too much trouble & they keep working until it's right. We offer a lot of products that can be customised so we will keep moving through our catalogue until they are all in the Spiff system. I can't recommend them enough! ***OLD REVIEW*** I use Spiff to help customise my products. Spiff has been incredibly awesome, super quick & responsive & nothing is too much trouble. They are helping our business reach new heights! We have big plans with our custom products & Spiff is the only developer doing customisation properly! Very happy customer here!

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your kind review mate. Your personalized cricket stumps were an especially good test of variable product inputs and multi-stage custom product configuration.

5 / 5 Share

Jan. 29, 2020

Spiff is designed to help your customers see how a customised product would look in real time which promotes engagement and stickiness on your website as well as a real sense of assurance for the finished product. I have done my first corporate product with them - a set of 4 x deck chairs where you add your logo aimed at the product launch/brand activation market - and I was extremely impressed with Spiff's responsiveness, workmanship and their suggested 3D background which replaced mine(!) to help bring the product to life. I will be getting them to do more products for me shortly and would recommend them to anyone who wants customers to see how the finished product would look.

Using app

About 1 year

Total reviews

17

Average rating

3.7

Developer Reply

Thanks so much Elizabeth. The deck chairs look great and we're looking forward to completing all the other 3D product models.