Spin Studio ‑ 360 Product Spin
Add Animated product images as 360 spin images with 3D...
Rating
4.6
feedback
44
chart
#617
All reviews
Rating Breakdown
Review RSS Feed
Nov. 18, 2024
After I clicked and uploaded the photo, why can it only be displayed on the product page on the computer, but not on the mobile phone? I need customer service help, thank you!
Hi there, Our support team requested collaboration access to your store to resolve the issue and ensure that the app works for your theme as it should. Also, you can always contact our 24/7 support directly via email: [email protected]. Best regards, The NexusMedia team.
Oct. 14, 2024
I’ve been using the Spin Studio app for a while now, and it has significantly improved the user experience on our store. The 360-degree product spin feature is a game-changer, and our customers love it! What really stands out is the exceptional customer support—the team have been incredibly responsive and helpful in resolving any issues we encountered. They go above and beyond to ensure everything works perfectly, both on web and mobile. I highly recommend this app for any store looking to enhance product visuals and customer engagement!
Hi, Thank you so much for the great feedback and your recommendation—this is our biggest reward! We highly appreciate it! Should you need further assistance or have any ideas on app improvement - just contact our 24/7 support team. We are always here to help. Best regards, The NexusMedia team.
Aug. 31, 2024
very good!
Hi, Thanks for your feedback! We're glad you like our app. Kind regards, The NexusMedia Team.
Aug. 2, 2024
Does exactly what it says on the tin, really easy to use & the team are very helpful with super speedy responses!
Hi, Thanks for your feedback. We appreciate it! Should you need further help with SpinStudio or any of our apps - contact our 24/7 support team. We are always here to assist. Best regards, The NexusMedia team.
July 9, 2024
This app was incredibly easy to follow and finish. I had it running smoothly in practically no time. I highly suggest it for anyone wanting to enhance their online product showcase.
Hi, Thank you so much for the great feedback! We appreciate your recommendations - this is really important to us! Should you need any help with SpinStudio or any of our apps - feel free to contact our 24/7 support team! We are always here to assist you! Best regards, The NexusMedia team.
June 3, 2024
Just had to say that the 360 product spin is super simple to configure and use! App does everything as expect and the support team is insanely helpful. They respond so fast, good at solving issues and assisting on pretty much everything.
Hi, Thank you for your glowing review. We appreciate it, and we are also glad you are happy with the app and our services! If you need further help with SpinStudio or any of our apps, please get in touch with our 24/7 support team! Best regards, The NexusMedia team
May 28, 2024
Great customer Service
Hi, Thanks for the great feedback! We are doing our best to make you feel comfortable in our company! If you need further help with SpinStudio or any other of our apps, feel free to contact our 24/7 support team! We are always here to assist. Best regards, The NexusMedia team!
May 12, 2024
This app works amazing! Excellent work team. You nailed it.
Hello, Thanks for an excellent review! We truly appreciate it! Feel free to contact our 24/7 support team if you need any assistance. Best regards, The NexusMedia team.
April 5, 2024
Great APP, very simple with a fantastic support team.
Hey, Thanks for your kind words and excellent review! Appreciate the height value of the app. If you need any assistance, please get in touch with our 24/7 support team. Best regards, The NexusMedia team!
March 26, 2024
I use the 360 spin feature with this app to create a "Feel and Buy" feeling when showcasing my products for my customers. And this app is simply amazing! Also, the support team is focused on solving your every problem and you can reach them at any time. Thanks a lot!
Hi, Thanks for such fantastic feedback! We appreciate that! It's nice to know you like our app, and it's helpful for your business. If you need further assistance, just contact our 24/7 support team! Best regards, The NexusMedia team.
Feb. 20, 2024
The app does everything that you expect. In addition, the support team is incredible because their responsive rate is very fast and they assisted on anything that I needed. Would strongly suggest this app. 10/10
Jan. 31, 2024
Have only been trialling this app but so far it has been a great experience and the customer service has been excellent. Will be looking into the paid subscriptions soon!
Hi, Thank you for the awesome feedback! Your warm words and recommendation mean a lot to us. Thanks! Feel free to contact our 24/7 support team if you need further assistance. Best regards, The SpinStudio team.
Dec. 25, 2023
The Spin Studio team has been incredible in their customer service! They answer same day and do all they can to help you out with their product.
Sept. 18, 2023
March 3, 2023
Amazing application and easy to use app with amazing service, very nice team with quick response to help.
Feb. 19, 2023
The app is clear and easy to use. The customer support responds quickly and also helps with individual requests. Die App ist übersichtlich und einfach zu benutzen. Der Kundensupport antwortet schnell und hilft auch bei individuellen Wünschen.
Jan. 26, 2023
Customer relations were very quick to find solutions to the problems through the screenshots I sent, thank you very much.
July 26, 2022
A simple no-fuss app that does exactly what it says. Matched by a support service that's as good as any.
May 17, 2022
Beware, uninstall the app they will WIPE all your 360 spin data rendering months of work useless. We won't be back and will be asking Shopify for a full refund as they offered no support to resolve just excuses.
Hello, We really remove all the shop related data once you remove the app and cancel your subscription. Re-installation of the app that is actively used is pretty uncommon situation, but we'll definitely update the app to keep data for at least 1-2 days to avoid such issues. I truly apologize that we did not propose you to recover the data on your initial request. We have backups that we could use to recover data, but that's something developer should do manually for your shop, but takes takes some time. So in case you have just few images it's much faster to just upload them again - unfortunately, we did not realize you had so much data in the app. After your comment on app removal we proposed to recover your data, and we're still ready to do that if you'll decide to install our app back. We truly apologize for all the troubles caused. Best, SpinStudio team