All reviews

Rating Breakdown

  • 5
    90% (19 ratings)
  • 4
    0% (0 ratings)
  • 3
    5% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    5% (1 ratings)

Reviews with Text

  • 100% (21)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 24, 2025

A very professional app development team! I’m truly grateful!

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Thank you so much for your great feedback and warm words! Should you need additional help or have any questions, please get in touch with our 24/7 support team! We are always nearby to assist as soon as possible. Best regards, NexusMedia team.

5 / 5 Share

July 17, 2025

Extraordinaria app con la que puedes destacar los productos en tu sitio web además el equipo de soporte te guía y ayuda en cada momento para poder integrarla y que disfrutes de sus beneficios. Increíble y estoy encantado 100% recomendables.

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you for the great feedback and kind words about our service and support! We truly appreciate it! Should you need additional help or have any questions, just contact our 24/7 support team, and we'll do our best to assist you as soon as possible. Best regards, The NexusMedia team.

5 / 5 Share

June 16, 2025

super appli, l'équipe du service clients à pris mon porblème en main rapidmeent et maintenant tout fonctionne merci à vous.

Using app

7 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi, Thank you so much for your feedback! It was a pleasure to assist you. Should you need additional help or have any questions, please get in touch with our 24/7 support team. We are always here to help. Best regards, The NexusMedia team.

5 / 5 Share

May 28, 2025

Fast and effective support!

Using app

About 4 years

Total reviews

3

Average rating

5.0

Developer Reply

Hi there, Thank you for the feedback and kind words about our support! We are always nearby to assist you as soon as possible. If you need additional help, feel free to contact our 24/7 support team. Best regards, The NexusMedia team.

5 / 5 Share

March 18, 2025

App and support is great!

Using app

11 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi, Thank you for the great review! It was a pleasure to assist you! If you need additional help with SpinStudio, just contact our 24/7 support. We are always here to assist. Best regards, The NexusMedia team.

5 / 5 Share

Dec. 23, 2024

Top tier customer support. Super fast to respond and helpful.

Store

TACLAB

Using app

3 days

Total reviews

4

Average rating

5.0

Developer Reply

Hi, Thank you for the great feedback! We highly appreciate your kind words! If you need additional help or have any questions, please contact our 24/7 support team. We are always here to help. Best regards, The NexusMedia team.

3 / 5 Share

Nov. 18, 2024

After I clicked and uploaded the photo, why can it only be displayed on the product page on the computer, but not on the mobile phone? I need customer service help, thank you!

Store

LAIFOOK

Using app

6 days

Total reviews

2

Average rating

4.0

Developer Reply

Hi there, Our support team requested collaboration access to your store to resolve the issue and ensure that the app works for your theme as it should. Also, you can always contact our 24/7 support directly via email: [email protected]. Best regards, The NexusMedia team.

5 / 5 Share

Aug. 2, 2024

Does exactly what it says on the tin, really easy to use & the team are very helpful with super speedy responses!

Store

Regen

Using app

5 months

Total reviews

7

Average rating

5.0

Developer Reply

Hi, Thanks for your feedback. We appreciate it! Should you need further help with SpinStudio or any of our apps - contact our 24/7 support team. We are always here to assist. Best regards, The NexusMedia team.

5 / 5 Share

July 9, 2024

This app was incredibly easy to follow and finish. I had it running smoothly in practically no time. I highly suggest it for anyone wanting to enhance their online product showcase.

Using app

About 3 hours

Total reviews

6

Average rating

4.3

Developer Reply

Hi, Thank you so much for the great feedback! We appreciate your recommendations - this is really important to us! Should you need any help with SpinStudio or any of our apps - feel free to contact our 24/7 support team! We are always here to assist you! Best regards, The NexusMedia team.

5 / 5 Share

May 28, 2024

Great customer Service

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Thanks for the great feedback! We are doing our best to make you feel comfortable in our company! If you need further help with SpinStudio or any other of our apps, feel free to contact our 24/7 support team! We are always here to assist. Best regards, The NexusMedia team!

5 / 5 Share

May 12, 2024

This app works amazing! Excellent work team. You nailed it.

Using app

About 1 hour

Total reviews

5

Average rating

5.0

Developer Reply

Hello, Thanks for an excellent review! We truly appreciate it! Feel free to contact our 24/7 support team if you need any assistance. Best regards, The NexusMedia team.

5 / 5 Share

April 5, 2024

Great APP, very simple with a fantastic support team.

Using app

2 months

Total reviews

7

Average rating

5.0

Developer Reply

Hey, Thanks for your kind words and excellent review! Appreciate the height value of the app. If you need any assistance, please get in touch with our 24/7 support team. Best regards, The NexusMedia team!

5 / 5 Share

Jan. 31, 2024

Have only been trialling this app but so far it has been a great experience and the customer service has been excellent. Will be looking into the paid subscriptions soon!

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you for the awesome feedback! Your warm words and recommendation mean a lot to us. Thanks! Feel free to contact our 24/7 support team if you need further assistance. Best regards, The SpinStudio team.

5 / 5 Share

Dec. 25, 2023

The Spin Studio team has been incredible in their customer service! They answer same day and do all they can to help you out with their product.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 19, 2023

The app is clear and easy to use. The customer support responds quickly and also helps with individual requests. Die App ist übersichtlich und einfach zu benutzen. Der Kundensupport antwortet schnell und hilft auch bei individuellen Wünschen.

Store

fossi3D

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 26, 2023

Customer relations were very quick to find solutions to the problems through the screenshots I sent, thank you very much.

Store

I-XTECH

Using app

2 days

Total reviews

5

Average rating

5.0

1 / 5 Share

May 17, 2022

Beware, uninstall the app they will WIPE all your 360 spin data rendering months of work useless. We won't be back and will be asking Shopify for a full refund as they offered no support to resolve just excuses.

Using app

About 1 month

Total reviews

15

Average rating

2.8

Developer Reply

Hello, We really remove all the shop related data once you remove the app and cancel your subscription. Re-installation of the app that is actively used is pretty uncommon situation, but we'll definitely update the app to keep data for at least 1-2 days to avoid such issues. I truly apologize that we did not propose you to recover the data on your initial request. We have backups that we could use to recover data, but that's something developer should do manually for your shop, but takes takes some time. So in case you have just few images it's much faster to just upload them again - unfortunately, we did not realize you had so much data in the app. After your comment on app removal we proposed to recover your data, and we're still ready to do that if you'll decide to install our app back. We truly apologize for all the troubles caused. Best, SpinStudio team

5 / 5 Share

Dec. 8, 2021

Great app great customer service. I was building a brand new product page and couldn't figure out some coding problems and they helped me right away.

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 5, 2021

I've uninstalled the app because the app does not meet my expectation. However, I'd like to thank you for the customer support. When I contacted to the support, they replied in 24 hours every time. The app itself is great. If you are looking for the 360 spin images app. I recommend this.

Using app

1 day

Total reviews

10

Average rating

5.0

5 / 5 Share

Nov. 9, 2021

App works great, easy to use and it's exactly what we needed. Also the support team is helpful and responds very quickly!

Using app

About 1 month

Total reviews

1

Average rating

5.0