CuGadgets review for Spocket ‑ US & EU Dropshipping

1 / 5

Sept. 23, 2023

WARNNING. I recently embarked on a journey with Spocket, opting for their 14-day trial for 99 cents, eager to explore the opportunities it could offer to my Shopify store. However, my experience was less than pleasant. I found myself unable to connect to my Shopify account without being charged 99 cents repeatedly, preventing me from even sampling the services Spocket promises. I understand that for many of us, launching and running our own business is a cherished dream, and the financial aspect of it is crucial. We venture into such services to enhance our businesses, not to encounter unnecessary financial strains. Therefore, it is pivotal that we make informed decisions to protect our aspirations and hard-earned money from high-risk situations. Below, I have summarized the prevalent complaints about this app. My intention is not to disparage any service but to share my experience so that you can make informed decisions and potentially save yourselves from unfavorable experiences. I sincerely hope this information is helpful to you, and I wish you all success and fulfillment in your entrepreneurial journey. May your businesses flourish and your experiences be fruitful and rewarding! 1. SPOCKET'S DISHONESTY Complaints of Spocket being dishonest and unreliable, with instances of customers feeling misled. Issues with Spocket's representation of product origins; products purported to be from the US turned out to be from China. Accusations of Spocket displaying false advertising about its services. 2. POOR CUSTOMER SERVICE AND SUPPORT Numerous complaints about unresponsive and unhelpful customer service. Instances of customers feeling frustrated due to a lack of support and resolution to their problems. Reports of unresolved issues even after multiple contacts with customer service. 3. UNFAIR BILLING PRACTICES Complaints of being charged even after cancelling the service. Issues with unauthorized and unexpected charges, causing inconvenience and financial stress to customers. Difficulty obtaining refunds, with some customers having to resort to disputes through payment providers. 4. SUBSTANDARD PRODUCT QUALITY AND SELECTION Dissatisfaction with the quality and variety of products available on Spocket. Complaints about the products being overpriced and not meeting the expectations set by Spocket's advertisements. Issues with misrepresented products and inaccurate product information. 5. SUPPLIER ISSUES AND UNRELIABILITY Complaints about the unreliability and unresponsiveness of suppliers on the Spocket platform. Issues with order fulfilment and inventory management, leading to loss of business and customer trust. Instances of wrong items being sent to customers and delays in order processing. 6. DIFFICULT AND INCONVENIENT PLATFORM USAGE Reports of the Spocket app being difficult and inconvenient to use. Challenges with navigating and utilizing the features of the platform effectively. Frustration with the limitations and restrictions imposed by the platform on order processing. 7. FALSE AND MISLEADING REVIEWS Suspicions and accusations of Spocket displaying false and misleading reviews. Concerns about the authenticity and reliability of the positive reviews and ratings displayed by Spocket. Issues with Spocket's response to negative reviews, including accusations of providing fake responses. 8. DAMAGE TO BUSINESS REPUTATION Complaints of Spocket’s service causing damage to the reputation of user businesses. Loss of customer trust and business due to unresolved issues and poor service from Spocket. Stress and negative impact on businesses due to the unreliability and poor quality of Spocket's services. 9. GENERAL DISSATISFACTION AND WARNINGS General dissatisfaction with Spocket's services and warnings to potential users to avoid the platform. Accusations of Spocket being a scam and conducting unfair business practices. Strong recommendations to consider alternative platforms and services.

Using app

About 1 hour

Total reviews

3

Average rating

3.7

Developer Reply

Thank you for your feedback! We are very sorry to hear about your experience. Our sincerest apologies if we were not able to meet your expectations at this time. However, allow us to help you with your concern. One of our account managers will reach out to you directly to help with any issues that you may have otherwise, please chat with us or send us an email at [email protected] so we can look into this matter right away. Thank you for your understanding and patience! - Abigail

Spocket ‑ US & EU Dropshipping for Shopify
Spocket ‑ US & EU Dropshipping
4.7 star
4,721 reviews

Dropshipping US and EU products

Developer
Shopify App Store