Always Be Fabulous review for Spreadconnect
Aug. 12, 2019
After a rough interaction, and some long shipping issues, the product arrived, the customer is happy and SPOD has been amazing in understanding the issue that did arise. Very pleased with the work they provide, and thanking them for the patience and understanding they not only gave to me, but to my customer. Highly recommend
Hey there, You are absolutely right. This is a unbearable situation with the shipping to Canada/customs handling and we are actively working on it. As it means that we need to indentify a better provider, negotiate prices and integrate the new provider it will unfortunately take a while to get this issue fixed. Right now we have only two options: * support Canada as a shipping country even if it takes way too long in customs * deactivate Canada as a shipping country We do NOT want to deactivate Canada as a shipping country. To reduce your troubles at least a bit, we will refund you the cost. Kind regards, Robert
