Wax Poetics Storefront review for Spreadconnect

1 / 5

Sept. 21, 2019

I really want to love this company. I think their fitted t-shirts are great, and overall the app is pretty decent as is, though there is still a lot of room for improvement. My one star is based on the quality of printing. It’s awful. Digital printing can be decent, but all of the samples they’ve sent me have been just terrible. The blacks are nowhere near black, more like a gray. Everything has lines going through it, like a cheap old printer. I heard they spent $10million on new fancy Swiss printers; well, they should get their money back. I’m so bummed out. I’ve ordered at least ten samples so far and I have nothing to show for it but a waste of time and money. I can’t sell these to my customers. They look so cheap. How are they even in business? It’s a shame. I have to find another company who can at the very least print decent quality t-shirts for god’s sake that’s all I ask.

Using app

Almost 2 years

Total reviews

1

Average rating

1.0

Developer Reply

Hey there, Thank you very much for the feedback. I am really sorry to hear that the print turned out bad. We will address this with our production team to check what went wrong during the process. For now I would like to ask you to send an e-mail to [email protected] with your order id so that we can at least give you a refund. Kind regards Robert

Spreadconnect for Shopify
Spreadconnect
4.1 star
727 reviews

Spreadconnect is Shopify’s 48-hour Print-on-Demand service.