Seven Sailors Apparel review for Spreadconnect
Nov. 28, 2019
Horrible app.. they have amazing quality products and prices... but they lack in the shipping department.. order going from the states takes more then 30 days to ship and they say fast turnaround times yet their shipping takes so long I would rather deal with a company that takes a week to make an item but ship it in 3 weeks total then deal with this... also they aren't very good at responding and you can tell when you tell them the order is taking so long that they wont change it to make it faster because they just inform you how long it takes instead of telling you why and why they cant make it faster.. a joke.. no customers want to wait 30+ days for a shirt... they ship to australia within 21 days yet to canada right above them takes over 4 weeks...
Hello, we are sorry to hear you have had difficulties with orders going to Canada. We checked your two orders and they left our facility in under 48 hours after being ordered on a Saturday. Unfortunately we cannot influence what happens in customs in Canada once an order leaves the SPOD factories , We also wish that the customs check would be faster, but sometimes there are delays. Kind regards, Adam from SPOD
