Cyan Worlds review for Spreadconnect

1 / 5

Jan. 27, 2020

UPDATE #2: Boy, I *really* wanted to like SPOD. I placed a sample order for 8 mouse pads and every single one of them arrived with print errors where it looked like ink ran out during the prints. SPOD owned the errors, gave me a refund and so fair enough, everyone has a bad day once in a while. I ordered a second set of products and- again!- every mousepad has something wrong with it... Registration errors, die cut errors, faded ink spots, color shifting, or some combination thereof. At the end of the day the low level of quality that they were willing to ship to me just does not make me confident that my customers are going to be getting products that aren't going to result in a lot of customer service complaints and returns for me. UPDATE #1: After several weeks and a whole lot of back and forth emailing between Shopify, SPOD, and myself the bug (turns out it was on Shopify's side) has been squashed and I am now able to install the app successfully. Thanks to all who helped us get this resolved! ORIGINAL REVIEW: I have been attempting to install this app for weeks and each time I get an error telling me to "try my install later." I've attempted to contact them for help but have received no response. What a shame. Guess they don't need my business... At this point I definitely don't need theirs.

Using app

10 months

Total reviews

1

Average rating

1.0

Developer Reply

Update: We have found a bug on Shopify's end, we have reported it and are waiting for feedback from Shopify. We will be in contact when we have a reply. Hi there, We are sorry to hear that you have experienced issues with the installation of our app. I'll have the dev team looking into the error logs and see what they can find. In rare cases there are conflicts with other apps or settings that prevent an installation. Unfortunately I can't find any message from you in our inbox. Could I please ask you to send us a message to [email protected] to get more data? At SPOD we value every merchant and project that is running. We are here to support you and your business! Kind regards Robert from SPOD

Spreadconnect for Shopify
Spreadconnect
4.1 star
727 reviews

Spreadconnect is Shopify’s 48-hour Print-on-Demand service.