Apple Blossom Kennels & Country Clips Pet Grooming & Designs by Jessica review for Spreadconnect

1 / 5

June 1, 2020

EXTREMELY disappointed. I had high hopes because they claimed to have fast turn around times however the quality of the printing is extremely poor. The blacks are washed out and gray making the image look terrible. If you msg me I can show you the examples my client received. I contacted spod asking for it to be corrected and no response. (updated: I did get a response, and SPOD said this is normal for them.) I sent through a huge sample order, and spod listed it all as shipped. It arrived with just ONE t-shirt inside. No other tracking on the rest of the order and no response from spod when asking where the rest of the order is. (update, SPOD did finally respond, weeks later, claiming the delay was because they were out of a product and it had to be sent to another facility to fulfill. And it still wasn't actually in production. So I had to cancel that order). Not good. And now the order is listed as “fulfilled” even though I got ONE t-shirt. Another customer's order was delayed because they were missing an item for that order, because again, like others have said, SPOD failed to update their inventory, allowing me to send through an order that couldn't be fulfilled. Not a single order has been fulfilled and sent out within the 48 hrs they claim they can do.

Using app

8 months

Total reviews

1

Average rating

1.0

Developer Reply

Hi Apple Blossom Kennels & Country Clips Pet Grooming & Designs by Jessica, We apologize that you have not experience the normal service that SPOD offers. Our Customer Service team is experiencing a small delay in getting back to people this week due to the National Holiday. We have reached out to you to try and get these issues solved immediately.

Spreadconnect for Shopify
Spreadconnect
4.1 star
727 reviews

Spreadconnect is Shopify’s 48-hour Print-on-Demand service.