hakonah review for SPOD ‑ Print‑on‑Demand
June 13, 2020
the app is fantastic but the shipping rate is very high and it take a long time this is the only issue with this app
Hello hakonah, Thank you for your feedback! Sometimes, suppliers calculate the shipping rates into the product prices to offer lower shipping. That means, in turn, higher product prices. We want to be transparent about our prices so that you have the possibility to decide, what prices you want to offer your customers in turn. You can find some useful information on this subject in our FAQ pages: https://faq.spod.com/hc/en-us/articles/360010855433-How-can-I-configure-shipping-cost-in-Shopify-#article As for the delays in production: we know this is frustrating, we're currently working on increasing our capacities so we can again offer a quicker turnaround on incoming orders. We try to keep our merchants up to date on this designated faq page: https://faq.spod.com/hc/en-us/articles/360012726799. ou can see our COVID-19 updates here about our current situations - https://faq.spod.com/hc/en-us/articles/360012726799-COVID-19-Updates-#article