The Only Standard review for Spreadconnect
June 29, 2020
Print quality is trash. I ordered a shirt with a PINK graphic and received a shirt with a faded white graphic instead. Edit: I've already contacted support with pictures and have yet to receive a response.
Hello The Only Standard, Thank you for giving us your honest review, we're so sorry that the print quality did not match your expectations. Please reach out to our customer service via [email protected] with a picture of the print so we can find a solution for this and also find out what went wrong. It's crucial to us to have this kind of feedback with pictures so we can improve our service, otherwise we cannot do this. We see that you have another order with us that is still being produced, we hope this one will meet your expectations. It's important to keep in mind that, due to the print on demand nature of our business, we are printing with DTG and not screenprinting. Let me send you our FAQ article on what this means in terms of how a DTG print will look: https://faq.spod.com/hc/en-us/articles/360019511033-Differences-in-Colors-Monitor-vs-T-Shirt#article
