Katzenhemd review for SPOD ‑ Print‑on‑Demand
Sept. 4, 2020
My customers from Germany ordered 2 weeks ago some T-Shirts. Until now we can not see where the T-Shirts are. FedEx Tracking number is for some customers invalid. One email answer which I kept in archive, says "your product will be delivered on 25 Sept." This would mean my customers have to wait 4 weeks for 1 T-Shirt. I´m afraid they won't do that. I just opened my store and moved from printful to SPOD due to delivery time. But SPOD has the same issue. At the moment I would not recommend SPOD for shop owners with customers from Germany. Update: As I read now in my email response SPOD is going to connect 3 stores in Europe to SPOD network and of them is in Germany. This would be a game changer. So let´s see.
Hi Katzenhemd, Thanks for leaving the feedback. We are sorry to hear your order has taken some time to arrive in Europe after dispatch in the USA. We unfortunately cannot influence the time taken to pass through customs. The great news is that next week we will connect our three factories in Europe to SPOD, including one factory in Germany. This will mean customers in Europe will have a much faster delivery time. Look out for the news and instructions next week!
