GritSox review for Spreadconnect

1 / 5

Oct. 2, 2020

You guys really suck! Your processing time s**ks, 4 days nothing, Called and told not done. screwed up the logo and won't fix. sending at some point worthless samples. Robert you're talking out of your Arse! I called and spoke with this woman and was told wrong logo used and nothing she would do about it. This after she said still in production. And after I emailed you guys twice within minutes of placing order to verify logo. No response from anyone and I emailed twice. Told be to accept it as is. Feckless Employee!!!! You guys are Horrible! You should quite doing feedback that is is false. Take responsibility for lame A** service. Can't wait to see the crappy products.

Store

GritSox

Using app

3 days

Total reviews

1

Average rating

1.0

Developer Reply

Hey GritSox, I am sorry to hear that you feel this way and would love if we can find a solution for this issue. As we are in mail contact, let's move the topic there. Still, for the wider audience, some context is needed: * You uploaded and placed an order with a mainly black design on a dark grey shirt. It should be clear, that this is not an ideal color combination. Still some merchants create such kind of designs on purpose. We therefore can't question such orders. * Also, according to the order tracking you did not receive the shirt yet as it was shipped in Oct. 1st. With this I do not understand how you know that the design is not exactly as you ordered. We love our merchants and support them in any way we can. Still it would be presumptuous if we question everything they do. Kind regards Robert

Spreadconnect for Shopify
Spreadconnect
4.1 star
727 reviews

Spreadconnect is Shopify’s 48-hour Print-on-Demand service.