GSmithDesigns review for Spreadconnect

1 / 5

Dec. 6, 2020

This is probably one of the worst POD experiences I've ever had. I've ordered three times from SPOD, and each order was not sellable. The first order was mixed up with someone else's order and the second two had bad images. The mockups I approved were perfect, but the mugs I received had images that were misaligned. I thought SPOD was our on-time answer to shipping enamel mugs, but I will never order from SPOD again. Update: I DID reach out all THREE times to SPOD support. We were refunded each time, but our customers were left without a product.

Using app

4 months

Total reviews

1

Average rating

1.0

Developer Reply

Hello GSmithDesigns, Thank you for taking the time and leaving your honest review, we're very sad to hear that you were so disappointed in our services and with the print quality. Checking in your account and with the email address there listed, we could not see that you reached out to customer service about the orders - doing this, however, is crucial since otherwise, we cannot push for improvements or issue refunds. Please make sure to reach out to them to get this sorted. Thank you.

Spreadconnect for Shopify
Spreadconnect
4.1 star
727 reviews

Spreadconnect is Shopify’s 48-hour Print-on-Demand service.