GSmithDesigns review for Spreadconnect
Dec. 6, 2020
This is probably one of the worst POD experiences I've ever had. I've ordered three times from SPOD, and each order was not sellable. The first order was mixed up with someone else's order and the second two had bad images. The mockups I approved were perfect, but the mugs I received had images that were misaligned. I thought SPOD was our on-time answer to shipping enamel mugs, but I will never order from SPOD again. Update: I DID reach out all THREE times to SPOD support. We were refunded each time, but our customers were left without a product.
Hello GSmithDesigns, Thank you for taking the time and leaving your honest review, we're very sad to hear that you were so disappointed in our services and with the print quality. Checking in your account and with the email address there listed, we could not see that you reached out to customer service about the orders - doing this, however, is crucial since otherwise, we cannot push for improvements or issue refunds. Please make sure to reach out to them to get this sorted. Thank you.